Intake Coordinator Resume Example
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INTAKE COORDINATOR
Summary
Team-oriented professional working with People with Developmental Disabilities and families with a strong track record of establishing solid relationships with clients, co-workers, administration and local agencies to ensure the success of individuals serve .
Skills
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Experience
Intake CoordinatorMay 2010 to Jul 2017
Bioplus Specialty Pharmacy － Oakdale , PA
Bioplus Specialty Pharmacy － Oakdale , PA
- Assist advocates with OPWDD-Front Door workshop
- Provide assistance as needed for OPWDD-EAA interview
- Refer consumers for Psychological and psychosocial evaluations to determine OPWDD eligibility
- Conduct needs assessments
- Prepare FS files for MSC or FS service coordinators
- complete application package until case is ready to be process for OPWDD services.
Family Support Service Coordinator/MSCMay 2010 to Jul 2017
Community Resources And Services For Children, Inc － City , STATE
Community Resources And Services For Children, Inc － City , STATE
- Effectively managed time and caseloads based on individual's needs.
- Conducted face to face visits to consumers at home and other locations.
- Directed all protective placement, case management, parent education and family reunification activities.
- Interviewed clients individually and with families to determine what services would best address their needs.
- Advised patients on community resources, made referrals and devised realistic treatment plans.
- Communicated with relatives of patients about diagnoses and treatment programs.
- Assessed patient and delivered comprehensive case management
- Evaluated and addressed individual client needs and concerns.
- services.
- Coordinate ISP reviews in accordance with OPWDD regulations
- keep participant's record organize and updated at all times.
- Charted and recorded information in client files.
- Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
- Documented all patient information including service plans, treatment reports and progress notes.
- Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- Referred clients to other programs and community agencies to enhance treatment processes.
Parent Support Group CoordinatorMay 2010 to Jul 2017
Community Resources And Services For Children, Inc. － City , STATE
Community Resources And Services For Children, Inc. － City , STATE
- Promote positive parenting through workshops and specialized trainings
- Provide parents with special needs children with the tools to help them to cope with stress and the DD diagnosis of their love ones.
- Provide workshops about Autism, Down Syndrome, Epilepsy, and Intellectual disabilities in all ranges and forms with the purpose to provide families with a better understanding about their children's diagnosis.
- Orient families about OPWDD services and programs
Day Habilitation SupervisorDec 2013 to Apr 2016
Community Resources And Services For Children, Inc. － City , STATE
Community Resources And Services For Children, Inc. － City , STATE
- Assist individuals with their daily routines and provide direct personal care when needed
- Implementation and maintenance of individual support plan programs
- Maintance the individual's daily notes biweekly billing and monthly notes
- Assuring active treatment is ocurring throughout the day
- Work with community agencies, family and other staff to expand opportunities for individuals
- Coordinates Day Habilitation referrals with families, MSC, and transition coordinators(high schools fairs tours, referral packages and team meetings ) as part of Intake process
- Creates and maintains schedules and visual aids to ensure adequate services for the individuals and staff
- Creates daily and weekly schedule activities and outings that support the individual's interest and goals
- Work closely with individuals's families and the individual's MSC to ensure the program meets their needs and expectations
- Review incident reports as part of the incident review committee
- Inventory and ordering supplies as needed and insures maintenance needs of the facility
Education and Training
Bachelor of Arts, Psychology2010Hunter College － City, State, USA
I have received training in the following areas:
- MSC Core Training/OPWDD
- Individualized Service Plan(ISP)
- Service Coordination/MSC Monthly Notes documentation and requirements
- OPWDD PROMOTE training
- Abuse-policies and incident management
- Justice Center
- Front Door
- Family and Education training
- Eligibility and Applying for Services/OPWDD
- New York's Core Competencies for Direct Support Professionals
- Employment Opportunities and Support for People with DD
- Day Services/OPWDD
- Case Management/Service Coordination
- Code of Ethics
- Coordinated Assessment System(CAS)
- Safety Alerts
- Home and Community Based Services(HCBS)
Activities and Honors
Promote agency services-Community Resources and Services for Children, Inc.
- Develop a well organized and visual content of CRSC-OPWDD services
- Represent agency in Parent-Teacher conference meetings to promote services to advocates
- Attend to transition to Day program meetings to orient individuals and parents about OPWDD Day program within agency limits
- Represent agency in OPWDD-Service providers fair annually
Event Planning-Community Resources and Services for Children,Inc.
- Work closely with agency directors to determine the purpose and scope of an event. Establish time and location and sets a budget for the event
- Event planning, design and production within the budget limits
- Working with agency director to identify their needs and ensure families and consumer satisfaction
- Propose ideas to improve provided services and event quality
- cooperate with marketing to promote the event
- Organizing facilities and details such as decor, catering, entertaiment, transportation, location, invitee list, special guests,, promotional material list, etc
- Conduct market research, gathering information and negotiate contracts prior to closing deals
- Ensure events compliance within insurance, legal, health and safety obligations
- Specify staff requirements and coordinate their activities
- Proactively handle any arising issues and troubleshoot any emerging problem on the event day
- conduct pre-and post event evaluations and report an outcome
President of the Spanish Club/Hostos Community College
- Responsible for Spanish department activities
- Assisted Spanish teachers
- Assisted in the preparation of department open house activities
- Advertised Spanish courses with students
- Tutored college no students about the college experience and activities within the campus
- Participated in promotional events for the department
The ABC Program/Volunteer
- Responsible for over 13 children a day
- Maintained children clean and supply all their physical needs
- Kept on track all children activities
- Provided children with emotional support as needed
- Accompanied children in different activities
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Resume Overview
School Attended
- Hunter College
Job Titles Held:
- Intake Coordinator
- Family Support Service Coordinator/MSC
- Parent Support Group Coordinator
- Day Habilitation Supervisor
Degrees
- Bachelor of Arts , Psychology 2010
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