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Intake Coordinator Resume Example

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INTAKE COORDINATOR
Summary
Team-oriented professional working with People with Developmental Disabilities and families with a strong track record of establishing solid relationships with clients, co-workers, administration and local agencies to ensure the success of individuals serve .
Skills
  • Practiced in family and individual assessments
  • Superior communication skills
  • Medicaid familiarity
  • Outreach programming specialist
  • Family therapy background
  • Solution-focused counseling
  • Community resources specialist
  •  DSP Trainee
  • proficient in Spanish
  • Proficient in Microsoft
  • Experienced in Share point
  • knowledge in Excel
  • Proficient using Internet Explorer, Internet Research,
  • Experienced in SPSS program.
Experience
Intake CoordinatorMay 2010 to Jul 2017
Community Resources and Services for Children, Inc. － Jamaica, NY
  • Assist advocates with OPWDD-Front Door workshop
  • Provide assistance as needed for OPWDD-EAA interview 
  • Refer consumers for Psychological and psychosocial evaluations to determine OPWDD eligibility
  • Conduct needs assessments
  • Prepare FS files for MSC or FS service coordinators
  • complete application package until case is ready to be process for OPWDD services.
Family Support Service Coordinator/MSCMay 2010 to Jul 2017
Community Resources and Services for Children, Inc － Jamaica, NY
  • Effectively managed time and caseloads based on individual's needs.

  • Conducted face to face visits to consumers at home and other locations.
  • Directed all protective placement, case management, parent education and family reunification activities.
  • Interviewed clients individually and with families to determine what services would best address their needs.
  • Advised patients on community resources, made referrals and devised realistic treatment plans.
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • Assessed patient and delivered comprehensive case management
  • Evaluated and addressed individual client needs and concerns.
  • services.
  • Coordinate ISP reviews in accordance with OPWDD regulations
  • keep participant's record organize and updated at all times.
  • Charted and recorded information in client files.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Referred clients to other programs and community agencies to enhance treatment processes.
Parent Support Group CoordinatorMay 2010 to Jul 2017
Community Resources and Services for Children, Inc. － Jamaica, New York
  • Promote positive parenting through workshops and specialized trainings
  • Provide parents with special needs children with the tools to help them to cope with stress and the DD diagnosis of their love ones.
  • Provide workshops about Autism, Down Syndrome, Epilepsy, and Intellectual disabilities in all ranges and forms with the purpose to provide families with a better understanding about their children's diagnosis. 
  • Orient families about OPWDD services and programs
Day Habilitation SupervisorDec 2013 to Apr 2016
Community Resources and Services for Children, Inc. － New York, NY
  • Assist individuals with their daily routines and provide direct personal care when needed
  • Implementation and maintenance of individual support plan programs
  • Maintance the individual's daily notes biweekly billing and monthly notes
  • Assuring active treatment is ocurring throughout the day
  • Work with community agencies, family and other staff to expand opportunities for individuals
  • Coordinates Day Habilitation referrals with families, MSC, and transition coordinators(high schools fairs tours, referral packages and team meetings ) as part of Intake process
  • Creates and maintains schedules and visual aids to ensure adequate services for the individuals and staff
  • Creates daily and weekly schedule activities and outings that support the individual's interest and goals
  • Work closely with individuals's families and the individual's MSC to ensure the program meets their needs and expectations
  • Review incident reports as part of the incident review committee
  • Inventory and ordering supplies as needed and insures maintenance needs of the facility
Education and Training
Bachelor of Arts, Psychology2010Hunter College － New York City, New York, USA
I have received training in the following areas:
  • MSC Core Training/OPWDD
  • Individualized Service Plan(ISP)
  • Service Coordination/MSC Monthly Notes documentation and requirements
  • OPWDD PROMOTE training
  • Abuse-policies and incident management
  • Justice Center
  • Front Door 
  • Family and Education training
  • Eligibility and Applying for Services/OPWDD
  • New York's Core Competencies for Direct Support Professionals
  • Employment Opportunities and Support for People with DD
  • Day Services/OPWDD
  • Case Management/Service Coordination
  • Code of Ethics
  • Coordinated Assessment System(CAS)
  • Safety Alerts
  • Home and Community Based Services(HCBS)
Activities and Honors
 Promote agency services-Community Resources and Services for Children, Inc.
  • Develop a well organized and visual content of CRSC-OPWDD services
  • Represent agency in Parent-Teacher conference meetings to promote services to advocates
  • Attend to transition to Day program meetings to orient individuals and parents about OPWDD Day program within agency limits
  • Represent agency in OPWDD-Service providers fair annually
 Event Planning-Community Resources and Services for Children,Inc.
  • Work closely with agency directors to determine the purpose and scope of an event. Establish time and location and sets a budget for the event
  • Event planning, design and production within the budget limits
  • Working with agency director to identify their needs and ensure families and consumer satisfaction
  • Propose ideas to improve provided services and event quality
  • cooperate with marketing to promote the event
  • Organizing facilities and details such as decor, catering, entertaiment, transportation, location, invitee list, special guests,, promotional material list, etc
  • Conduct market research, gathering information and negotiate contracts prior to closing deals
  • Ensure events compliance within insurance, legal, health and safety obligations
  • Specify staff requirements and coordinate their activities
  • Proactively handle any arising issues and troubleshoot any emerging problem on the event day
  • conduct pre-and post event evaluations and report an outcome

President of the Spanish Club/Hostos Community College
  • Responsible for Spanish department activities
  • Assisted Spanish teachers
  • Assisted in the preparation of department open house activities
  • Advertised Spanish courses with students
  • Tutored college no students about the college experience and activities within the campus
  • Participated in promotional events for the department
The ABC Program/Volunteer​
  • Responsible for over 13 children a day
  • Maintained children clean and supply all their physical needs
  • Kept on track all children activities
  • Provided children with emotional support as needed
  • Accompanied children in different activities
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Resume Overview

Companies Worked For:

  • Community Resources and Services for Children, Inc.
  • Community Resources and Services for Children, Inc

School Attended

  • Hunter College

Job Titles Held:

  • Intake Coordinator
  • Family Support Service Coordinator/MSC
  • Parent Support Group Coordinator
  • Day Habilitation Supervisor

Degrees

  • Bachelor of Arts , Psychology 2010

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