intake and eligibility coordinator resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dependable team member trained in events and projects with high focus and ability to work under deadlines. Contributes to smooth front-end operations and goes beyond requirements to handle all company needs. Reliable, team-oriented, and efficiently completes assignments.
Skills
Application Assessment
Program Understanding and Advisement
Applicant Support and Service
Knowledgeable in MicroSoft Office
Telephone Etiquette
Basic Math
Computer Skills
Planning & Organizing
Active Listening
Relationship Building
Data Management
Reliable & Trustworthy
Organizational Skills
Critical Thinking
Microsoft Office
Good Work Ethic
Education and Training
Emerson CollegeBoston, MAExpected in 06/1980 ā āBachelor of Science:General Theater - GPA:
Experience
Truelieve - Intake and Eligibility Coordinator East York, PA, 06/2022 - Current
Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
Conducted outreach programs and promoted new programs to communities and prospective clients.
Coordinated with other departments to promote prompt processing of client applications.
Responded to client inquiries and concerns and escalated complex problems to department supervisors.
Reviewed applications to verify client information and resolve discrepancies.
Managed intake of new claims and performed routine follow-ups.
Entered client information and files into databases for further review and tracking.
Gathered financial information from clients regarding income, assets and debts.
Conducted interviews with applicants, explaining benefits process and which programs were available.
Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Informed applicants of other agencies providing useful or related assistance.
Maintained positive working relationship with fellow staff and management.
Sonic Drive-In - Data Entry Clerk Boiling Springs, SC, 09/2012 - 01/2016
Identified and corrected data entry errors to prevent duplication across systems.
Verified confidential or private client information in adherence to state and federal laws.
Revised standard operating procedures to reflect current practices.
Verified outdated data and implemented necessary changes to records.
Remained focused for lengthy periods to accurately perform work with adequate speed.
Exceeded quality goals to support team productivity.
Transferred data from hard copies to digital databases, organizing information in new formats.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Maintained database by entering new and updated customer and account information.
Followed data program techniques and procedures to maintain data entry requirements.
Reviewed, corrected or deleted data, verifying customer and account information.
Collected and organized information for entry, prioritizing entries to increase efficiency.
San Diego Transit Corporation - Crew Leader San Diego, CA, 04/2010 - 07/2010
Delegated daily tasks to team members to optimize group productivity.
Mentored newly hired crew members to prepare each for job roles.
Managed multiple employees in various job tasks throughout phases of project completion.
Monitored task completion to meet company standards for performance.
Gained independent working skills and guided and mentored less experienced team members.
TV Guide Magazine - Special Events Assistant City, STATE, 09/1990 - 05/1992
Oversaw event logistics, venue scheduling and accommodations.
Coordinated vendors, timelines and budgets for events.
Organized event facility, food and beverage selections and audio-visual arrangements.
Hired, trained and supervised volunteers and support staff required for events.
Tracked payments, balances and registrations for various events.
Worked in tandem with department head to coordinate logistics of all calendar events.
Delivered client services in logistics, registration and attendee tracking for internal and external events.
Negotiated with vendors to achieve most favorable terms.
Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Coordinated and allocated equipment, supplies and staff for events.
Managed safe and smooth food delivery at banquets, conferences and social events.
Created program activities, agendas and budgets based on client requirements.
Attended and participated in industry events.
Oversaw advanced event registration and day-of check-in to handle high volume of guests.
Organized guest support services for guests to meet accommodation, transportation and service needs.
Oversaw work of up to [Number] staff seamlessly executing professional events.
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