LiveCareer-Resume

insurance and billing specialist resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. Highly trained Medical Coder knowledgeable in AMA and the CMS coding rules.

Skills
  • Good Work Ethic
  • Reliable & Trustworthy
  • Organizational Skills
  • Computer Skills
  • Planning & Organizing
  • Customer Service
  • People Skills
  • Microsoft Office
  • Friendly, Positive Attitude
  • Problem Resolution
  • Critical Thinking
  • Active Listening
Experience
Insurance and Billing Specialist, 01/2019 - Current
CCHC New Bern Family Practice & Urgent Care City, STATE,
  • Submitted claims to insurance companies.
  • Answered customer questions to maintain high satisfaction levels.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Reconciled codes against services rendered.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.
  • Responded to coding questions from callers and other internal departments.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Reviewed claims for coding accuracy.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
Certified Abstract Specialist, 07/2017 - 01/2019
CarolinaEast Health Systems City, STATE,
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Verified proper coding, sequencing of diagnoses and accuracy of [Type] procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Compiled and coded patient data using standard classification systems.
Patient Services Rep & Referral Coordinator, 06/2011 - 07/2017
CCHC New Bern Family Practice & Urgent Care City, STATE,
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Answered patient questions and fielded complaints to resolve issues.
  • Scheduled patient appointments and procedures.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Obtained proper authorization and identification to release confidential medical records.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Registered patients by verifying records to update computer system and patient charts.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Referred patients to appropriate professionals and services.
  • Ran credit card batches and balanced deposits on daily basis.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Explained policies, procedures and services to patients.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Organized timely and accurate referrals to help patients obtain health care services and access available resources.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
Education and Training
Certified Risk Coder: , Expected in 03/2023
-
AAPC - ,
GPA:
Status -
Certified Professional Biller: , Expected in 12/2020
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AAPC - ,
GPA:
Status -
Certified Professional Coder: , Expected in 04/2017
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AAPC - ,
GPA:
Status -
High School Diploma: , Expected in 06/2000
-
Havelock High School - Havelock, NC,
GPA:
Status -

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Resume Overview

School Attended

  • AAPC
  • AAPC
  • AAPC
  • Havelock High School

Job Titles Held:

  • Insurance and Billing Specialist
  • Certified Abstract Specialist
  • Patient Services Rep & Referral Coordinator

Degrees

  • Certified Risk Coder
  • Certified Professional Biller
  • Certified Professional Coder
  • High School Diploma

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