Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced business professional with a background in procurement, accounts payable, and accounts management. Capable of building productive relationships, resolving complex issues and maintaining customer loyalty/satisfaction and contributing to company success.

  • Procurement
  • Vendor relations
  • Purchasing
  • Budgeting and finance
  • Training coordination
  • Point of sale system operations
  • Change management
  • Vendor invoice processing
  • Accounts payable and receivable
  • Management accounting
  • New hire training
  • Data entry
  • MS Office
  • Mail handling
  • Scheduling
  • Expense reporting
Work History
09/2018 to 10/2019
Infrastructure Data Specialist Education Affiliates GA, State,
  • Effectively coordinate processing /retrieval of infrastructure data to ensure reliable database
  • Perform clerical and administrative work to enhance efficiency
  • Produce formatted reports as needed on timely basis
  • Receive, organize and enter infrastructure data gathered into Infrastructure Management System (IMS) maintaining 100% accuracy
  • Evaluated source documents to locate information needed for each data entry field
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Added documents to file records and created new records to support filing needs
04/2016 to 05/2017
Federal Work Study City Of Fresno, Ca Fresno, CA,
  • Adhered to all government regulations regarding data oversight and confidentiality to promote overall information security, upheld strict security procedures to maintain data confidentiality
  • Handed client correspondence and tracked records to foster office efficiency
  • Track incoming and outgoing files and maintained accurate records for potential discrepancies
  • Assist with administrative support, including managing incoming calls, coordinating files and sorting mail
  • Kept physical files organized for easy updating and retrieval by authorized personnel
  • Assist with weekly Vocational Rehabilitation orientation workshop
  • Assist veterans as needed with computer usage and printer needs
  • Prepared records for shipment, and courier pickup
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Provided clerical support as needed to 12 Vocational Counselors, including taking messages, scanning documents and date stamping and routing correspondence
09/2005 to 04/2014
Account Clerk II Virginia Beach Parks & Recreation City, STATE,
  • Prepared detailed purchase requisitions, Request for Quotes and purchase orders resulting in delivery of correct supplies
  • Research vendors, make recommendations regarding operating budget funding allocations toward purchasing office equipment and supplies to ensure all purchases are in compliance with established City, state, and federal procurement and antitrust laws
  • Ensure all purchase orders are complete and reference all necessary conditions and deliverables, including signatures, marking, packaging, payment terms, documentation and shipment details
  • Evaluate vendor quotes and services to determine most desirable suppliers
  • Reviews bids, contracts and proposals for alignment with requisitions and end-user requirements
  • Responsible for independent purchase authority
  • Verify receipts of items, compare items received, and resolve any shipment errors
  • Prepared spreadsheet reports detailing pricing of supplies, movement of inventory, and turnover of merchandise
  • Handled vendor invoice processing in accordance with department policy, reviewing bills for payment by checking extensions, cash discounts, totals, and verifying fund codes before processing requests for payment; review and process requisitions, inter-departmental transfers to ensure proper budget balances
  • Research past due invoices
  • Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Created and filled out Excel spreadsheets to track financial data
  • Responsible for processing documents and keying personnel time and leave actions into City's enterprise financial and human resources automated software application(INSITE), meeting all departmental payroll deadlines and ensuring members are paid correctly
  • Respond to employee questions and requests for information in timely and knowledgeable manner
  • Conduct research as necessary to solve problems and answer questions
  • Resolve payroll discrepancies by collecting and analyzing information
  • Maintained payroll operations by following policies and procedures; reporting needed changes
  • Maintain employee confidence and protect payroll operations by keeping information confidential
  • Independently maintained 100% accuracy in transferring correct data from payroll spreadsheets into INSITE Payroll system
  • Managed bi- weekly payroll for more than 75 salaried and hourly employees Supervision and other Duties
  • Recruited, interviewed and hired new employees for front desk operations
  • Perform supervisory duties including scheduling of staff, distributing assignments, reviewing work, and monitoring office procedures to ensure efficiency and quality of work
  • Worked on inventory and supply use procedures to ensure efficient and economical use of equipment and supplies
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Provide training to staff in performing variety of support functions which include customer relations, maintenance of files and records, preparation of reports, maintenance of financial records, and collection of fees
  • Conduct performance appraisals for staff of 5
  • Established and developed highly-efficient/dependable administrative team by delivering ongoing coaching, motivation while fostering career advancement
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Receive calls or work directly with customers to resolve concerns or complaints, take suggestions, take appropriate action and provide response when necessary
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Reviewed and resolved differences between accounting information and cash drawer
  • Interpreted management directives to define and document administrative staff processes
  • Made daily cash deposits to company bank
  • Compiled complex cash flow reports monthly
  • Assessed data and information to check entries, calculations and billing codes for accuracy
Expected in 2022
Associate of Science: Business Management
Some College - Virginia Beach, VA,
Expected in 2019
Received Career Studies Certificate in Supervisory Management:
Tidewater Community College - Virginia Beach, VA,

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Resume Overview

School Attended

  • Some College
  • Tidewater Community College

Job Titles Held:

  • Infrastructure Data Specialist
  • Federal Work Study
  • Account Clerk II


  • Associate of Science
  • Received Career Studies Certificate in Supervisory Management

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