Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Skills
Stocking and Replenishing
Strong Attention to Detail
Safety Procedures
Productivity and Time Management
Employee performance evaluations
Recruiting and interviewing
Training
Staff supervision
Loading and unloading
Lift up to 50 pounds
Till counting
Cash Handling
Stocking and replenishing
Store opening and closing
Computer skills
Teamwork
Work History
ICS Associate, 02/2014 - 06/2014 Wegmans Food Markets, Inc. – Virginia Beach, VA,
Inventory count of items in the backroom.
Quick Picks and stocking.
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Received incoming merchandise and stored in correct stock locations.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targe
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Increased sales by offering advice on purchases and promoting additional products.
Maintained records related to sales, returns and inventory availability.
Loaded and unloaded merchandise using ladder and pallet jack.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Processed product returns and assisted customers with other selections.
Assistant Manager, 06/2013 - 09/2019 Cvs Pharmacy – City, STATE,
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Monitored security and handled incidents calmly.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Vendor Stocker, 08/2020 - Current Crossmark – City, STATE,
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Changed sales floor signs to show current pricing and support product promotions.
Stayed current on product specs and prices and accurately updated display product literature.
Communicated with store employees to maintain conditions and appearance of retail area.
Installed, upgraded and removed onsite vending machines and products.
Visited customers to stock retail shelves and document inventory levels.
Answered questions and assisted customers with item selection and location.
Education
High School Diploma: , Expected in 05/2001 - Smiley High School - Houston, TX, GPA:
Affiliations
Motivated customer service and sales professional seeking responsibility in a retail environment. Remarkable ability to lead new employees and maximize team performance. Skilled head cashier and shift supervisor specializing in sales, service and team leadership. Dedicated Asst. Supervisor versed in all aspects of merchandising, money handling, and training. Expert communicator and leader.
Qualifications:
-Accurate money handling
-Able to lift 50 pounds
-Hard working
-Dependable
-Punctuality
-Stocking
- Verbal Communication
- Decision Maker
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