Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detail-oriented, efficient and organized HRIS and Payroll Specialist with extensive background in community-based organizations seeking to bring strong work ethic and engaging interpersonal communication to vibrant company, where attention to detail and all types of personalities will be appreciated.

  • All aspects of new employee processing
  • Microsoft applications
  • Multi-state payroll
  • Payroll policies and procedures
  • Analytical skills
  • Internal controls
  • ADP, Paylocity and MITC
  • Exceptionally organized
  • Accounts Receivable
  • Accounts payable
  • MN-Its
  • DocuSign
HRIS and Payroll Specialist, 01/2019 to Current
Back To The RootsCity, STATE,
  • Implementation of new HRIS and Payroll software, Paylocity.
  • Set up EDI feeds between Paylocity and benefit vendors.
  • Extracting and analizing client payroll for 350 people from software to prepare for upload into Paylocity. Including looking for and finding errors within 3600 rows of data.
  • Verifying hourly wages and piece rates including sub minimum wage when applicable.
  • Set up and rolled out On Demand Pay to staff, creating a Power Point presentation.
  • Set up and maintained database for tracking Covid19 vaccination status for staff and clients.
  • Set up and tracked weekly Covid19 testing for those for whom it was required, including creating a weekly survey that was sent out weekly.
  • Worked through layoff and furlough process for Covid19 in 2020. Tracking dates for all and processing Cobra for all staff that were laid off.
  • Tracking and processing bonuses for staff.
  • Processing and sending out wage theft letters for staff.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations and withholdings for both staff and clients.
  • Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
  • Adhered to department policies and procedures for successful internal and external audits.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Maintained and updated HRIS database.
  • Worked closely with human resources (HR) to safeguard confidential employee data.
  • Collaborated with leadershipand supervisors for reports, surveys and outcomes.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Improved operations by working with team members and customers to find workable solutions.
  • Auditing benefit enrollments to ensure accurate billing and coverage.
Payroll and Benefits Specialist, 07/2018 to 08/2021
ESR, IncCity, STATE,
  • Implemented new software for client payroll, including running duel payrolls to analyze data to confirm accuracy of software.
  • Mass updates for client wages.
  • Oversaw enrollment of new employees into payroll system
  • Oversaw yearly open enrollment, automating the process to make it a more user friendly experience.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and other company benefits.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Reviewed employee enrollments to verify accuracy, inputting information into company database.
  • Monitored data integrity and confidentiality by observing strict regulations and procedures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish goals.
Payroll Specialist, 01/2008 to 12/2018
Family DollarCity, State,
  • Implemented various payroll software programs including ADP and MITC.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Enforced payroll-related policies, procedures and regulations.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Managed payroll and time and attendance systems along with maintaining and updating database.
  • Supported payrolls, driving timely and accurate payment of employee wages on a bi-weekly payroll processing.
  • Worked closely with human resources (HR) to safeguard confidential employee data.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage Accounting and garnishments.
  • Identified processes that could be improved, implementing new procedures that would save time processing payroll.
  • Coordinated child support deductions and distributed wage assignments.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Accurately processed data, validation and transmission for bi-weekly payrolls.
  • Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
  • Collaborated with Accounting to provide insight into audits regarding payroll processing.
Accounts Payable Specialist, 04/2013 to 12/2013
Company NameCity, State,
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Prepared and printed statements and checks ensuring on time payments to vendors.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Reduced financial discrepancies by accurately processing invoices and journal entries.
  • Handled high-volume invoice processing with minimal supervision.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Accounts Receivable Specialist, 01/2006 to 05/2009
Company NameCity, State,
  • Extract billing information from various software applications, manipulate data into usable billable reports.
  • Send bills to various customers for payment.
  • Two week cycle of manually entering billing info for 300 plus individuals into State of MN billing system, MN-Its.
  • Sending out monthly bills to approximately 150 different customers.
  • Implamentated Great Plains software and trained co workers on new system.
  • Prioritized accounts based on total amount owed and credit bureau reports.
  • Established solid record of maintaining consistent performance and quality levels.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Receptionist, 01/2004 to 01/2006
Company NameCity, State,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained office equipment, scheduling service to repair issues.
Order Fulfillment Specialist, 02/2000 to 01/2001
Company NameCity, State,
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Assisted in training new warehouse employees.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Labeled boxes and placed in outbound collection areas.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education and Training
High School Diploma: , Expected in 06/1992
White Bear Lake Area High School - White Bear Lake, MN,
: Court Reporting, Expected in
Cooper Acamady of Court Reporting - West Palm Beach, FL,
: Court Reporting, Expected in
MN School of Business - St. Paul. MN,
: General Studies, Expected in
Lakewood/Century College - White Bear Lake, MN,

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School Attended

  • White Bear Lake Area High School
  • Cooper Acamady of Court Reporting
  • MN School of Business
  • Lakewood/Century College

Job Titles Held:

  • HRIS and Payroll Specialist
  • Payroll and Benefits Specialist
  • Payroll Specialist
  • Accounts Payable Specialist
  • Accounts Receivable Specialist
  • Receptionist
  • Order Fulfillment Specialist


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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