HR/ Payroll Specialist Resume Example
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HR/ PAYROLL SPECIALIST
Professional Summary
Human Resource Specialist with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences to offer resolutions.
Detailed Orientated Human Resources Professional possessing innovative and effective HR management techniques and an in-depth understanding of labor regulations and legal knowledge. Proficient in Microsoft Office and variety of HRIS systems with outstanding computer and data entry abilities.
Core Qualifications
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Experience
HR/ Payroll Specialist09/2015 to CurrentPerficientMinneapolis , MN
- Develop strong business relationships with other Services areas, such as: Payroll Operations, Strategic Staffing, HR Employment Practices, HR Programs, HR Processing, HR Project Services and Corporate Systems to provide high level of service that appears seamless to the client.
- Accountable for ensuring that all responses are in compliance with ADP Corporate HR, Payroll and Business Unit policies and procedures, State and Federal regulations, HIPAA and Sarbanes Oxley controls.
• Respond to inquiries from Field HR, all levels of Management and Associates relating to HR, Compensation and Payroll policies and procedures, wage and hours regulations and FLSA laws. Acts as a resource in the areas of associate data & compensation changes; on-boarding, terminations and severance; Leave of Absence; benefit accruals; liens, garnishment regulations. Provides support to third parties for verification of employment while following data security guidelines.
• Provide technical application support to the client base for the utilization of Time & Labor Management system, Performance/Talent Management Systems, HRIS Systems and Payroll Systems, such as Benefits Enrollment System, EeTime, Manager Self Service, STARS, Comp Planner, Comp Viewer Talent Management System, Enterprise EV5, iReports and AutoPay. Provides assistance with the navigation of ADP's intranet site.
• Process transactions such W2 requests and address changes for terminated associates.
• Process Benefit enrollment/changes where applicable.
EMPLOYMENT SECURITY REP II08/2013 to 06/2014Department Of Economic OpportunityCity , STATE
- Adjudicated claimants unemployment claims; applied the laws and statues to make decisions Ensures the workload is coordinated in such a manner as to maximize the issuance of first payments when potential issues are detected on initial or additional claims.
- Answers inquiries from claimants, employers, one-stop career centers, governmental agencies and other interested parties concerning the Reemployment Assistance program in accordance with the provisions of s.443.171(7) and 443.1715, F.S.
- Inquiries may be in the form or telephone calls and electronic and paper written correspondence Analyzes requests for reconsideration from initial determinations received from claimants and employers or the Office of RA Appeals and the Reemployment Assistance Appeals Commission Issues written re-determinations relative to the information submitted.
- Ensures that documentation of claim records is maintained and available to the Office of Reemployment Assistance of Appeals for lower level appeals hearings.
- Knowledge of the methods of data collection and analysis.
- Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
- Organized data into logical format for presentation in reports, documents and other written materials Ability to utilize problem-solving techniques and conduct fact-finding research.
- Ability to understand and apply applicable rules, policies and procedures relating to operational and management analysis activities.
- Plan, organize and coordinate work assignments.
- Effectively communicates verbally and in writing.
- Established and maintain effective working relationships with others.
Director01/2006 to 05/2011Knowledge Learning CorporationCity , STATE
- Assured the benefits program was administered properly sustain compliance with employee insurance guidelines.
- Supervised the onboarding process for newly hired employees, which included the distribution of all paperwork.
- Brainstormed with other human resource personnel to determine ways to recruit top talent.
- Answered employee questions that pertained to health benefits and 401k options in person, over the phone and by email.
- Handled employee conflicts in the most efficient manner while following all company procedures.
- Notified all employees immediately when policies/procedures were updated or changed.
- Conducted the exit interview process to gain an understanding of why employees wished to separate from the company.
- Created and implemented an incentive program for the hiring of and the retaining of employees.
- Directed personnel, training and labor relations activities.
- Identified staff vacancies and recruited, interviewed and selected applicants.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Advised managers on organizational policy matters and recommend needed changes.
- Implemented an innovative employee incentive program, which resulted in a [Number]% increase in staff productivity.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Increased the employee base by [Number]% to meet changing staffing needs.
- Prepared correspondence, accounting and financial documents for analysis.
- Successfully led key projects which resulted in [positive outcome].
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Provided onsite training.
- Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
Education
MBA: Strategic Human Resource Management2018Grand Canyon UniversityCity, State, United States
Major in Business with Emphasis in Strategic Human Resource Management
3.75 out of 4.0 GPA
Completed coursework in accounting, Finance, business law, and strategic Human Resource Management
Alpha Kappa Alpha Sorority Member
Bachelor's: Business AdministrationDecember 2014Shorter UniversityBusiness Administration
Associate of Science: LeadershipMay 2011Shorter UniversityCity, State, USA
Skills
Accounting Management, Accounts Payable/Receivable, Budgeting, Computer Proficient, Client relations, Cold Calling, Creative Problem Solving, internal auditing, Marketing, and weekly Payroll.
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Resume Overview
School Attended
- Grand Canyon University
- Shorter University
Job Titles Held:
- HR/ Payroll Specialist
- EMPLOYMENT SECURITY REP II
- Director
Degrees
- MBA : Strategic Human Resource Management 2018
Bachelor's : Business Administration December 2014
Associate of Science : Leadership May 2011
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