Housekeeping Dispatcher Resume Example

Key achievements:

· Train new employee's to become a great dispatcher and team player.

· Received great performance report from Manager.

· Master working under high stress levels.

Responsibilities;

· Operate two way radio, telephone equipment.

· Dispatching assignments to workers by using the phone, computer or two way radio.

· Answer, record, logged and processed all guest calls, housekeeping calls and supervisor calls.

· Report all maintenance issues on a computer.

· Read/answer emails in a timely manner.

· Issue unit keys to crew members.

· Assign all GRA rooms, making sure GRA payroll is correct at the end of the day.

· Give managers an update of the daily operation every hour.

· Sending a Dispatcher Log (includes all early outs) as well as a DD log from Mid weeks/Full service.

· Sending a discrepancy to front desk and maintenance.

· Verify room status with house person.

· Notify managers with any call offs.

· Run reports such as late checkouts, out of service rooms, and guest arrivals.

· Communicate with Front Desk Managers/Maintenance Managers thru via outlook email to put a rush on any pre regs units.