• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Hotel Front Desk Clerk
Please provide a type of job or location to search!
SEARCH

Hotel Front Desk Clerk Resume Example

Love this resume?Build Your Own Now
HOTEL FRONT DESK CLERK
Summary

Knowledgeable and skilled Hospitality professional successful at balancing guest and business needs. Well-organized in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Greeting guests
  • Multi-line phone systems
  • Supply stocking
  • Correspondence management
  • Conflict management
  • Cash transactions
  • Administrative skills
  • Effective planning
  • Hospitality services
  • Microsoft Office
  • Team management
  • Invoice generation
  • Administrative support
  • Inventory management
  • Problem resolution
  • Team building
  • Customer service
  • Communications
  • MS Office
  • First Aid/CPR
  • Organization
Experience
Hotel Front Desk Clerk|Churchill Downs Inc. - Newport , KY|02/2020 - Current
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Managed all front desk operations for busy high-volume hotel.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Secured guest valuables in main safe or individual boxes.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
Office Administrator|Lehigh Hanson - Athens , IL|10/2018 - Current
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Monitored calendars and scheduled appointments based on cleaners availability and established load limits.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Worked with clients to obtain quotes, negotiate contracts for cleaning their homes.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Answered telephone along with responding to emails from clients.
Shift Leader|Wegmans Food Markets - Pittsboro , NC|12/2018 - 02/2020
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Reviewed applicant resumes and recommended top candidates for hiring.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Trained newly hired employees on grill equipment and cash register and created training manual for all crew members to use as reference guide.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with servsafe guidelines to keep products within tight tolerances.
  • Allocated tasks to employees daily and monitored activity and task completion.
Education and Training
Stanly Community College||City, State|12/2018High School Diploma
Stanly Community College|City, StateSome College (No Degree): Heath Sciences
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Formatting
  • Length

Resume Overview

School Attended

  • Stanly Community College

Job Titles Held:

  • Hotel Front Desk Clerk
  • Office Administrator
  • Shift Leader

Degrees

  • High School Diploma
    Some College (No Degree) : Heath Sciences

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Hotel-Front-Desk-Clerk-resume-sample

Hotel Front Desk Clerk

Bmi Hospitality Management

Olympia , WA

Hotel-Front-Desk-Clerk-resume-sample

Hotel Front Desk Clerk

Eldorado Resorts, Inc.

Pompano Beach , FL

Hotel-Receptionist/Front-Desk-Clerk-resume-sample

Hotel Receptionist/Front Desk Clerk

Interim Home Healthcare Company

Fairborn , OH

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.