Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Committed and hardworking Cashier with 1 year of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Skills
Multi-line phone systems
Welcoming guests
Correspondence management
Supply stocking
Problem-solving skills
Cash handling
Time management
Decision-making abilities
POS system operations
Organized
Work History
Hotel Front Desk Clerk, 08/2019 to 01/2020 The Del Monte Lodge – Rochester, NY,
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Immediately contacted housekeeping staff and maintenance department regarding guest room issues to promote quick remediation.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Arranged accommodations and travel plans for visitors and presented updated itineraries.
Receptionist, 08/2018 to 08/2019 Standardaero – San Antonio, TX,
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Provided clerical support to company employees by copying, faxing and filing documents.
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
Routed incoming mail and messages to relevant personnel without delay.
Kept reception area clean and neat to give visitors positive first impression.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Entered daily data in computer systems and documented office activities.
Cashier, 01/2017 to 08/2018 Grand View Hospital – Harleysville, PA,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Reviewed weekly sales circulars and monitored price changes.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Receptionist, 06/2015 to 01/2017 Standardaero – Springfield, IL,
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
Received and routed business correspondence to correct departments and staff members.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Routed incoming mail and messages to relevant personnel without delay.
Kept reception area clean and neat to give visitors positive first impression.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Education
Bachelor of Science: Pre-Medicine, Expected in 08/2021 The University of Alabama - Tuscaloosa, AL GPA:
: High School Diploma , Expected in 05/2018 Alma Bryant High School - Irvington, AL GPA:
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