Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Obtain california casino third party player license. Willing to relocate. Strong customer services passion.


Quickbooks (1 year)SAP (1 year)Excel (3 years)BilingualCustomer Service (4 years)Outlook (Less than 1 year)Order procrssor (2 years)ChineseFront Desk (2 years)Data Entry (2 years)OMS (Less than 1 year)Administrative Assistant (Less than 1 year)Customer ServiceTeam MemberMicrosoft Office-4 yearsComputer Skills-4 yearsAdministrative Assistant-1 yearCash Handling-3 years

02/2020 to Current Gaming Associate Apex Capital Corp | Fort Worth, TX,
  • Participate as a Casino Table Game Associate / Third Party Proposition-Player in a controlled game at a gambling establishment by complying with established rules of the card games and with seating arrangement of a player.
  • Provide funds when designated as the Casino Table Game Associate / Third Party Proposition Player during the rotation among each participant during the payout of the game.
  • Oversee all the rules of the assigned card game including, but not limited to: the various forms of Blackjack, Poker (double-hand poker), Tiles, Three-Card Poker, Ultimate Texas , and Baccarat.
  • Handle a functional command of the table and game while maximizing PT Gaming’s involvement in the total table action; Comply with PT Gaming’s casino procedures, and constantly monitor the table; e.g. know how much money is bet on the table, how much the customer is up or down, follows the dealers’ movements, keeps track of the buy-bets and collection fees, etc.
  • Keep track and control of all assigned chips, e.g. whether the chips in the Third Party Proposition player position, on buy-bets, in the tray, and/or provided for change/revisions.
  • Comply with PT Gaming’s asset protection procedures and protects chips and cards at all times as instructed. Report all suspicious or unauthorized activities (e.g. cheating, thefts, improper tipping, breaches in casino procedures, etc.) to Supervisor. Complete ledgers and verify all entries and amounts in accordance with PT Gaming procedures, and report any discrepancies and mistakes to the supervisor.
  • Maintain and display a friendly, courteous and professional attitude toward customers, casino personnel, and fellow employees.
  • Arrive at designated area of gambling establishment (or training facility) as scheduled; maintain regular, reliable and punctual attendance, as well as professional appearance and attitude.
  • Maintain and comply with all licensing requirements with state and local jurisdictions regarding the Third Party Proposition Player Industry.
  • Ensure Supervisor, Senior Manager, and Human Resources are aware of any changes to availability, accessibility, or personal information (phone number, address, email or name change).
  • Travel as needed to any location serviced by PT Gaming and be available to work any shift as deemed necessary by business needs. This includes morning, swing, and graveyard shifts.
  • Performs other duties as assigned.
12/2018 to 02/2020 Bilingual Receptionist Frost (Cullen/Frost Bankers) | Duncanville, TX,

Greet customers, vendors, job applicants, and directs them to the appropriate area or department.Receives incoming telephone calls from internal customers.Morning lobby set up including refreshments.sort and deliver incoming mail, perform various date entry, scanning and photocopying tasks.May perform other administrative and clerical duties as assigned /needed

10/2017 to 11/2018 Customer Service Specialist Ollie's Bargain Outlet | Athens, GA,

Greet and welcome guests as soon as they arrive at the lobby

#Answer, screen and forward incoming phone calls

#Ensure reception area is tidy and presentable, with all necessary stationery and material

#Provide basic and accurate information in-person and via phone &email

#Receive, sort and distribute daily mail & deliveries

#Maintain office security by following safety procedures and controlling access via the reception desk

(monitor logbook, issue visitor badges)

#Order front office supplies and keep inventory of stock

#Update calendars and schedule meetings

#Keep updated records of office expenses and costs

04/2014 to 09/2017 Cashier AU 79 | City, STATE,

Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment

  • Introduces customers to the menu and announces daily or seasonal menu specials
  • Answers questions about menu items, ingredients, and pricing
  • Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
  • Passes customer orders along to kitchen staff for preparation
  • Prepares drinks and serves them to customers
  • Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
  • Removes used dishes, glasses, and flatware from tables
  • Prepares cheques and delivers them to customers
  • Processes cash and credit card payments and returns change to customers if necessary
  • Sets tables with dishes, glasses, and flatware and refills condiments
  • Maintains familiarity with menu items, specials, and restaurant information
  • Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs
Education and Training
Expected in Associate of Arts | Marketing Triton College, River Grove, IL GPA:
Expected in 05/2022 Bachelor of Arts | Marketing Lewis University, Romeoville, IL GPA:

California Gambling control commission-TPP player registrant

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School Attended

  • Triton College
  • Lewis University

Job Titles Held:

  • Gaming Associate
  • Bilingual Receptionist
  • Customer Service Specialist
  • Cashier


  • Associate of Arts
  • Bachelor of Arts

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