Personable and responsible Cashier with 8 years in retail and customer service. Solid team player with upbeat, positive attitude.
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Customer Interface
Multi-tasking
Customer Assistance
Computed Data Reports
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity.Trained 4 new employees quarterly. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Expressed appreciation and invited customers to return to the store. Guaranteed positive customer experiences and resolved all customer complaints. Processed and issued money orders for customers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Assisted customers in finding out-of-stock items. Recommended, selected and helped locate merchandise based on customer needs and desires. Communicated all merchandise needs or issues to appropriate supervisors. Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and exchanges.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Trained 3 new employees quarterly. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed. Computed accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each client. Successfully interacted with customers and retail buyers to expedite orders. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Communicated all merchandise needs or issues to appropriate supervisors. Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and exchanges.
Computed Data information into the Computer that matched the Clients information, and Maintained Accuracy in all information. Completed all information in a timely manner. Ensured all information was Implemented in the correct order and resolved any issues that needed to be addressed or changed to make sure that all information was keyed in correctly. I was determined to make sure that all clients information was adequate and processed properly so that there was no errors on my part or on their behalf..
I was a Member of Jobs for Ohio Graduates (J.O.G), Active member of Vocational Industrial Clubs of America (VICA). I also Earned a Scholarship for Lincoln Technical Institute in Indianapolis, Indiana.
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