Flexible Patient Service Representative known for prioritizing patient care experience and supporting individual needs on personal level. Multitalented communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members. Highly organized and knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Capable medical administrative professional with 9+ years in patient services. Adept at directing visitors and callers, documenting patient details and updating EHR and financial systems.
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