front office receptionist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Portuguese and Spanish with solution-oriented approach.
  • Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Decision-Making Abilities
  • Conflict Resolution
  • Filing
  • Scheduling
  • Bookkeeping
  • Correspondence Distribution
  • Medical Records Management
  • Insurance Knowledge
  • Spreadsheets
  • Treatment Planning
  • Invoice Preparation
  • Invoicing
  • Effective Planning
Work History
Front Office Receptionist, 09/2021 to Current
Access Healthcare Physicians, LlcJensen Beach, FL,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Increased productivity by cleaning and organizing supplies.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Interacted with customers by phone, email or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Life Skills Coach, 04/2020 to 07/2021
DevereuxFort Myers, FL,
  • Offered training on personal hygiene and grooming skills.
  • Promoted proper sanitation by training on important cleaning tasks in kitchens and bathrooms.
  • Coached clients through difficult life circumstances.
  • Educated clients about important nutritional habits and how to plan healthy meals.
  • Intervened in crisis situations to provide counseling and support.
  • Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
  • Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
  • Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
  • Maintained detailed, confidential client files.
  • Maintained private practice of 20+ clients.
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
  • Assisted with personal care appointments such as haircuts and doctors' appointments.
  • Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
Bartender, 06/2014 to 01/2020
Columbia Country ClubChevy Chase, MD,
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
Stylist Sales Associate, 08/2014 to 07/2017
Ascena Retail GroupEdmond, OK,
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
  • Served as brand storyteller to create experiences that drove sales and achieved store goals.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Embraced fashion and understood market trends to articulate in client interactions.
Bachelor of Science: Integrated Studies, Expected in 12/2021 to University of North Texas - Denton, TX
Associate of Science: Biology, Expected in 08/2017 to Collin County Community College District - Plano, TX

Completed Basics while working to earn extra credits towards my Bachelors Degree from Spring 2014 til Fall 2018

High School Diploma: , Expected in 08/2014 to Plano West Senior High School - Plano, TX
  • Basic Life Support (BLS), American Safety & Health Institute- 07/24/2020- 07/2022

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Resume Overview

School Attended

  • University of North Texas
  • Collin County Community College District
  • Plano West Senior High School

Job Titles Held:

  • Front Office Receptionist
  • Life Skills Coach
  • Bartender
  • Stylist Sales Associate


  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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