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front office receptionist resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Efficient Administrative Support Professional with a proven track record of providing exceptional operational assistance in a fast-paced environment. Self-motivated in handling paperwork, maintaining inventory and timelines, business correspondences and account payments. Well-organized and diligent with a strong work ethic to focus on professionally supporting team needs.

Highlighted Skills
  • Business operations/Office Management
  • Time Management and Workflow Planning
  • Outstanding multitasking capability
  • Maintain Student Records in Skyward
  • Conflict resolution/mediation
  • Ability to be flexible
  • Multi-line telephone systems
  • AP/AR proficiency
  • Customer and client relations
  • Memorization and recall
  • Appointment as Texas Notary Public
  • CPR/AED and First Aid Certified
Work History
07/2020 to Current
Attendance/PEIMS/Registrar Mednax Bellevue, WA,
  • Enters and maintains complete and accurate student records in PEIMS (Public Education Information Management System) as required by MISD and the state (Texas Education Agency).
  • Process new student enrollments and records, including requesting records from other schools through TREx.
  • Set up cumulative folders and enter student data into PowerSchool/Skyward Q.
  • Maintain physical and computerized records, including class rosters, grade books and schedule changes.
  • Collect and enter attendance and PEIMS data into established database (PowerSchool/Skyward Q) and verify accuracy according to established MISD procedures.
  • Prepare and print reports, including attendance reports, grades, class or personnel rosters and end-of-semester reports.
  • Responsible for developing spreadsheets, storing records, disposing of obsolete records and any other records management functions necessary for compliance.
  • Assist parents, student and faculty with questions regarding student attendance.
  • Process student withdrawals and re-enrollments.
  • Collect medical notes/parent notes for absences and enter into database.
  • Issue tardy slips to late arrivals.
  • Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator.
  • Assist in campus front office with phone calls and assisting families as needed.
  • Maintain confidentiality so that data is secure and not for public viewing.
01/2017 to 07/2020
Front Office Receptionist Parallel Employment North Tonawanda, NY,
  • Receives incoming phone calls on multi-line phone and route calls appropriately
  • Assist students, teachers and parents with exceptional customer service
  • Verify the identity of all visitors entering onto campus
  • Receive and process payments for the technology department
  • Prepare school flyers and other written correspondences
  • Keep a detailed inventory of educational materials stored on campus
  • Develop and maintain spreadsheets for school fundraisers
  • Count and maintain funds for iPads, repairs, fundraisers and student badges
  • Collect and enter attendance into established database in the absence of the PEIMS/Attendance Clerk
  • Maintains tardy slips/leave early slips in PowerSchool in the absence of the PEIMS/Attendance Clerk
  • Process student withdrawals and new enrollment in the absence of the PEIMS/Attendance Clerk
  • Print class rosters from PowerSchool for substitute teachers
  • Assists incoming parents/students with new enrollment (including Temporary Residency's/POA/Grandparent) in the absence of the PEIMS Clerk
  • Give campus tours to new parents/students that enroll
  • Receives purchase order materials in and verifies their accuracy
  • Assists in emailing or calling in maintenance requests
  • Make student badges using SmartTag and Raptor
  • Administer medication to students, check temperatures, give first aid in the absence of school nurse
  • Schedule and confirm appointments for the Assistant Principal
  • Plan, organize and maintain staff luncheons
  • Established accurate procedures and checklists
  • Oversee school campus outdoor marquee
  • Verify and maintain spreadsheets on parent/volunteer backgrounds
  • Strong ability to provide conflict mediation between administrative staff and parents
  • Maintain the function of all copiers and fax machine
  • Receives, sorts and delivers mail accordingly
  • Proficient in Microsoft Windows and Mac OS X: Use Google Docs, Google Sheets, PowerPoint, Excel, Microsoft Office routinely
  • Manage substitute teachers while on campus
10/2014 to 01/2017
Substitute Teacher Kamehameha Schools Heeia, HI,
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Upheld classroom routines to support student environments and maintain consistent schedules
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Utilized technology to enhance student education and grasp of materials
08/1994 to 03/2003
Customer Service And Procurement Coordinator Quality Solutions Inc. City, STATE,
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits
  • Input data into computer system using EDI (Electronic Data Interchange) purchasing system and recorded order updates
  • Convey approved purchase orders to suppliers
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
  • Obtain and document proof of deliveries (POD's) and ensures receiving is completed in a timely manner
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
  • Oversaw purchase order shipments by managing deadlines and cancellation dates
  • Researched new vendors and partners to obtain most cost effective pricing for goods. Kept a current purchasing database
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Worked with Fortune 500 customers to understand requirements and provide exceptional customer service
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Collaborated with accounting and shipping departments to respond to questions and concerns regarding project details
  • Sales Agent for Uninterruptible Power Supplies
  • Set-up yearly blanket orders resulting in standard material cost of chart paper, safety supplies and automobile parts for company vehicles
  • Maintained company Accounts Payable and Accounts Receivables
  • Maintained company American Express and Visa statements
  • Operated and maintained the following: printers, facsimile, 10-key calculator, multi-line phone and other standard office equipment
Education
Expected in 2003 to to
BBA: Business Management
Northwood University - Cedar Hill, TX
GPA:
  • Graduated Honors - summa cum laude
Expected in 1998 to to
Associate of Applied Science: Legal Assistant
Dallas County Community College - Dallas, TX
GPA:
Expected in 1994 to to
High School Diploma:
Cedar Hill High School - Cedar Hill, TX
GPA:
Certifications
  • Heartsaver CPR/AED and First Aid certified
  • Texas Notary Public

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Resume Overview

School Attended

  • Northwood University
  • Dallas County Community College
  • Cedar Hill High School

Job Titles Held:

  • Attendance/PEIMS/Registrar
  • Front Office Receptionist
  • Substitute Teacher
  • Customer Service And Procurement Coordinator

Degrees

  • BBA
  • Associate of Applied Science
  • High School Diploma

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