Front Office Receptionist Resume Example U.S. Physical Therapy

FRONT OFFICE RECEPTIONIST

Summary

Upbeat receptionist with experience attending to customer needs and requests while maintaining smooth front reception operations. Polite and well-spoken when anticipating and addressing needs of guests and coworkers. Motivated with background delivering first-rate customer service.

Skills

Administrative skills
Technologically savvy
Multi-line telephone skills
Business operations understanding

Listening skills
Customer assistance and interaction
Appointment confirmation

Experience

Front Office Receptionist
Atoka , TNU.S. Physical Therapy/Jun 2020 to Current

Greeted incoming patients and verified paperwork to manage smooth intake processes.
Answered office phone and emails to schedule appointments, forward information and complete task.
Maintained front office cleanliness and organized supplies to increase task productivity.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Supported office needs including taking messages, scanning documents and routing business correspondence.

Bakery Team Member
Redondo Beach , CAWhole Foods/Mar 2019 to Jul 2019

Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Restaurant Team Member
South Jordan , UTNoodles World Kitchen/Sep 2018 to Mar 2019

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Processed customers' payments and provided receipts.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Prepared and served cold, hot food and beverages to guests.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in-compartment sink.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Restaurant Waitress
City , STATEMariscos Fily/Apr 2018 to Aug 2018

Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted newly seated guests quickly and efficiently.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Sent orders to kitchen staff .
Cleaned dishes with detergent, rinsing and sanitizing chemicals in-compartment sink.
Processed customers' payments and provided receipts.

Education and Training

High School DiplomaPrimavera City, State

Resume Overview

School Attended

Primavera

Job Titles Held:

Front Office Receptionist
Bakery Team Member
Restaurant Team Member
Restaurant Waitress

Degrees

High School Diploma

Front Office Receptionist Resume Example

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