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Front Office Medical Assistant Resume Example

Resume Score: 80%

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FRONT OFFICE MEDICAL ASSISTANT
Professional Summary

Energetic Front Office Medical Assistant with excellent administrative expertise. Superb written and verbal communication skills with the ability to work evenings and weekends. Talented at providing care services to patients. Well-versed in performing medical coding and billing procedures.

Attentive Front Office Medical Assistant capable of recording and updating patient information in medical office database, as well as following up with patients and scheduling appointments. Adept at preparing blood and urine samples for processing and liaising with insurance providers on behalf of patients.

Detail-oriented Front Office Medical Assistant experienced with handling the day-to-day operational needs of a medical practice, including [Taa [TCommitted to assisting clinical staff with injections, vital signs, patient prep and exam procedures.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • Recording medical histories
  • Explaining procedures to patients
  • Recordkeeping experience
  • Inventorying
  • Excellent telephone demeanor
  • CPR/First Aid Certified
  • Insurance claims
  • Monitoring patient progress
  • Payment collection
  • Patient assessments
  • Patient scheduling
  • Medical Records Management
  • Data entry
  • Medical office administration
  • Completing insurance forms
Work History
Front Office Medical Assistant11/2017 to Current
Almouie Pediatrics – San Antonio, TX
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area
  • Submitted patient statements and medical billing to insurance companies
  • Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information
  • Kept equipment operating by following operating instructions and troubleshooting any problems
  • Submitted insurance claims and updated patients' insurance information
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information
  • Collected deductibles and copays to post money to patient accounts
  • Posted payments and charges to patient accounts and participated in billing processes
  • Called and faxed pharmacies to submit prescriptions and refills
  • Obtained client medical history, including medication information, symptoms and allergies
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing
  • Implemented care and efficiency improvements to support and enhance office operations
Front Office Medical Assistant09/2017 to 10/2017
San antonio Arthritis Care Center – San Antonio, TX
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area
  • Collected deductibles and copays to post money to patient accounts
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information
  • Kept equipment operating by following operating instructions and troubleshooting any problems
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone
  • Posted payments and charges to patient accounts and participated in billing processes
  • Maintained detailed records of test results by entering data and patient information into computer
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Called and faxed pharmacies to submit prescriptions and refills
  • Obtained client medical history, including medication information, symptoms and allergies
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
Internship Student07/2017 to 09/2017
Chiro Care Injury Rehab – San Antonio, TX
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Reported back to instructor and management to receive day-to-day tasks and responsibilities
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail
  • Supported student learning objectives through personalized and small group assistance to support classroom instruction
  • Implemented prevention-oriented support groups for [Number]+ students
  • Developed and adhered to school counseling program in alignment with [State] standards
  • Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counseling support in school
  • Counseled students wherein behavior, school progress, mental or physical impairment indicated need for assistance, diagnosing students' problems and arranging for needed services
  • Analyzed student data to assess counseling program effectiveness and make improvements
Education
High School Diploma: General Studies05/2013Emma Lee Broady Academy- San Antonio, TX
Medical Assistant: Medical Assisting05/2017Brown Mackie College - San Antonio, TX
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Almouie Pediatrics
  • San antonio Arthritis Care Center
  • Chiro Care Injury Rehab

School Attended

  • Emma Lee Broady Academy
  • Brown Mackie College

Job Titles Held:

  • Front Office Medical Assistant
  • Internship Student

Degrees

  • High School Diploma : General Studies 05/2013
    Medical Assistant : Medical Assisting 05/2017

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