front office assistant resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Skilled clerical professional with over 10 years of Adminstration experience. Articulate communicator with pleasant and upbeat demeanor focused on supporting guests and staff with detail-oriented and knowledgeable service. Learned basic [Language] abilities to enhance communication with numerous of individuals and improve overall support. Professional and well-rounded superior clerical skills and expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles administrative tasks, including coordinating mail, records and travel arrangements.

  • Document control
  • Scheduling and calendar management
  • Billing and invoicing
  • Administrative skills
  • Microsoft Office
  • Data entry
  • Listening skills
  • QuickBooks expert
Front Office Assistant, 10/2017 to Current
Osf HealthcarePekin, IL,
  • Received and screened high volume of internal and external communications.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered and routed over numerous incoming calls to numerous-member at LIMS team.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Sorted and distributed employees mail with accuracy and efficiency, filed specified mail and handled shipment issues.
Manager & Housekeeping & Cook , 03/2006 to Current
Proof Of PuddingCity, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Assisted negotiation with vendors and suppliers to reduce cost by %.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill open positions.
  • Executed strategies to foster better customer service and promote positive and engaging environment for all.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Automated office operations, managed client correspondence and tracked records.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
Supervisor & Cook, 01/2012 to 03/2016
Marine Corps BaseCity, STATE,
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Complied with company policies, objectives and communication goals.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Provided ongoing training to address staff needs.
Education and Training
Master of Arts: Master of Arts in Human Service, Expected in 03/2022
University Of Arizona - Tucson, AZ
Bachelor of Science: Behavior Management And Minor in Administration , Expected in 10/2020
Ashford University - San Diego, CA,
Associate of Arts: Early Childhood Education, Expected in 04/2018
Ashford University - San Diego, CA

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Resume Overview

School Attended

  • University Of Arizona
  • Ashford University
  • Ashford University

Job Titles Held:

  • Front Office Assistant
  • Manager & Housekeeping & Cook
  • Supervisor & Cook


  • Master of Arts
  • Bachelor of Science
  • Associate of Arts

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