Bilingual Administrative Assistant with over 12 years experience. Adept at verifying insurance coverage, reviewing records, scheduling exams and updating customer information.Detail-oriented Medical Assistant with extensive experience performing clerical duties and patient screenings in a busy office setting. Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.
AHA Healthcare Provider CPR Certification
Completed registration quickly and cordially for all new patients. Confirmed patient information, collected copays and verified insurance. Applied payments, adjustments into EMR system. Consistently informed patients of their financial responsibilities prior to services being rendered. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans. Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Scheduled patient appointments. Quickly responded to hospital inquiries regarding CPT codes. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Helped physician examine and treat patients by assisting with Surgical procedures, instruments, and suture removal.Delegated staff front office duties.Cleaned and sterilized instruments and disposed of contaminated supplies.Organized, updated and maintained patient charts.
Performed pregnancy tests and sent specimens for laboratory testing.
Recorded patients' medical history, vital statistics in medical records.
Escorted patients to examination rooms and prepared them for physician exams.Ensured HIPAA compliance.Served as a liaison between patients and physician to assist patients in understanding their treatment plans.
Maintained patient privacy and confidential patient information.Prepared patient rooms prior to their arrival.Provided necessary supplies, support and assistance to front office staff and patients for specific procedures.Maintained a clean, orderly and well-stocked environment.Verified patients eligibility and claims status with insurance agencies.Scheduled appointments,registered patients in EMR system.Determined prior authorizations for medication and outpatient procedures.Prepared patients charts and consent forms as necessary.
Accurately posted patient payments, entered billing charges, end of day closing report.
Managed the receptionist area, including greeting patients and responding to telephone and in-person requests for appointments using Dentrix Software.Maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.
Made copies, sent faxes and handled all incoming and outgoing correspondence.Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.Verified patients insurance benefits.Screened telephone calls and inquiries and directed them as appropriate.
Oversaw daily store operations, including staff assignments and production lists.Interviewed, hired and trained new team members.Conducted price checks for cashiers and service clerks.Trained new employees quarterly.Worked as a team member performing cashier duties, product assistance.Maintained adequate cash supply in cash drawers in multiple checkout stations.Accurately logged all daily shipping and receiving orders.Managed cash stock and inventory balances accurately.International cash exchange, employee payroll.Scheduled and directed staff in daily work assignments to maximize productivity.Developed and maintained exceptional customer service standards.
References Available Upon Request
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