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Front Office Assistant Resume Example

Resume Score: 100%

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FRONT OFFICE ASSISTANT
Professional Summary

Dedicated medical biller and receptionist with 12 years experience in hospital and private practice. Patient-focused skilled at greeting patients, scheduling appointments, verifying insurance and experienced in billing commercial and private insurance carriers.

Skill Highlights

  • Medical billing
  • HIPAA compliance
  • Claims appeal procedures
  • Scheduling proficiency



  • Scheduling proficiency
  • Patient charting
  • Insurance verification competency
  • Multi-tasking
Professional Experience
Front Office AssistantJun 2013 to Aug 2015
J&M Roofing and Siding - Leesburg, VA
  • Greeted clients and maintained front office reception area neatly Daily opening and disturbing of mail, faxes and messages Managed and ordered vendor and supplier records, up-dated spread sheets Up-dated and maintained all employee's personal files and records in data base Processed accounts receivable and accounts payable Daily bank deposits and other errands as requested.
Patient Rep VIJul 2004 to Mar 2013
Inova Loudoun Hospital - Leesburg, VA
  • Maintained electronic billing system, imported and exported all electronic claims Worked all payer rejection, error and audit response reports daily, tracked and reported any and all problems to the EDI manager Knowledgeable of Medicare, Medicaid and HIPPA requirements and guidelines Submitted clean claims electronically in an accurate and timely manner to Medicare, Medicaid, and all other major and commercial payers Responsible for attaching required documents to paper claims and mailed the claims for processing Mailed all secondary and tertiary claims with explanation of benefits Follow-up with insurance companies for non-payment of claims 30 days and over Corrected, unpaid claims resubmitted for payment and filed appeals for denied claims Verified insurance, contacted insurance companies to obtain prior authorization for certain procedure codes Contacted patients for outstanding balances, set payment plans and mailed patient statements Rebilled all late and unbilled charges, submitted corrected claims as carrier requested Corrected CMS claims on-line and billed Part B charges Answered all patient and insurance telephone inquiries pertaining to assigned claims.
Office Manager/Dental AssistantJan 2004 to Jun 2004
Leesburg Dental Care - Leesburg, VA
  • Scheduled appointments, verified insurance and entered patients demographics Greeted patients, pulled patients charts verified personal and medical information in medical chart, collected co-payment Prepared bills, recorded financial transaction into office electronic system and submitted claims electronically and mailed patients statement Processed accounts receivable and accounts payable Maintained inventory of dental office equipment and supplies ordered as needed Roomed and prepared patient for examination and treatment processes Worked chair side assisting dentist, with routine cleaning and specialized procedures Preparing and maintaining instruments, and materials for all dental procedures Sterilized and disinfected room and all equipment.
Education and Training
Diploma1997Manassas Park High School
Skills

accounts payable, accounts receivable, benefits, billing, billing system, charts, CMS, clients, data base, assisting dentist, EDI, faxes, financial, forms, front office, insurance, inventory, materials, Medi-Soft, Excel, mail, Microsoft office, office, Power point, Windows, Word, office equipment, processes, Quest, reception, spread sheets, telephone

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • J&M Roofing and Siding
  • Inova Loudoun Hospital
  • Leesburg Dental Care

School Attended

  • Manassas Park High School

Job Titles Held:

  • Front Office Assistant
  • Patient Rep VI
  • Office Manager/Dental Assistant

Degrees

  • Diploma 1997

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