front desk receptionist resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am a 30 year old single mother of 2. I have been a stay at home mom for the past 4 years. After becoming a single mother, I am eager to get out in the working field to make my myself, and my
children’s lives better. I thrive in fast pace environments, and do my best work under pressure. I have worked in restaurant settings, office settings and out in the field. And I’m proficient in all Word Documents and Excel. I am the type of person who can do it all. I learn fast, and take and have taken pride in any job that I have. I have excellent leadership and teamwork skills. I am a quick problem solver. My best quality is my work ethic. I was raised to work hard, be punctual, and I was told the harder I work, the farther I would get in life. I have a happy personality, and usually always have a smile on my face. Mybhnmmn is to work my best for your company so I can give my children and self the best possible life. I will be your most dependable employee. My goals include going back to school to peruse my dream of being a Medical Sonographer before, and eventually open up my own business.
Skills
Excellent Speaking and customer service skills
Front office management
Keenness of insight
Correspondence typing
Listening skills
Issue handling
Effective planning
Customer assistance and interaction
Team collaboration
Email and telephone decorum
Call routing
Meeting arrangements
Oral and writing communication
Appointment confirmation
Administrative skills
Package and mail receipt
Experience
03/2015 to 03/2017Front Desk ReceptionistBoise Property Management | Jacksonville, FL,
Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Scheduled meetings and meeting rooms for internal personnel, partners and clients.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Signed for packages, recorded all deliveries and distributed to personnel.
Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Maintained professional tone at all times, including during peak rush hours.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Gathered, sorted, distributed and sent mail and packages.
08/2014 to 08/2016Bartender SupervisorBaumhowers Victory Grill | South Fairhope, AL,
Supervised cleanliness of guest service areas before, during and after service.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Balanced daily registers and generated sales reports for management.
Maintained list of ride services for inebriated customers.
Lowered liquor costs by training bar staff on precision pouring and waste reduction.
Planned and updated menus to accommodate customer preferences.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Produced and balanced daily and weekly sales reports.
Trained new bartenders on drink preparation and upselling techniques.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Collected and organized daily till totals and tips.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Ordered inventory to meet expected demand with adequate stock.
Poured wine, beer and cocktails for patrons.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Implemented special events to boost customer numbers and profits.
01/2014 to 11/2014Marketing Manager's AssistantWarren Incorporated | City, STATE,
Researched market competitors to identify potential new products and service opportunities.
Organized and executed lead generation seminars in [Number] cities within [Number] months, successfully compiling lists to maximize participation.
Led staff on promotions development, sales analysis and creative services.
Formulated and launched marketing and promotional campaigns to maximize profits.
Exceeded sales and profit goals by supervising all marketing and planning activities.
Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
Managed web-based demand generation campaigns by collaborating with internal channels to develop brand consistency and best practices.
08/2008 to 09/2014Server Shift LeaderMr.Mikes | City, STATE,
Trained and acclimated new servers to restaurant's culture and operations.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Maintained thorough knowledge of menu to describe dining options.
Directed and assisted in general dining room cleaning and sanitation.
Supervised serving staff to drive high level of hospitality and food excellence.
Managed tables throughout dining room to execute service at highest level.
Leveraged proper serving etiquette to promote inviting dining atmosphere.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Calculated charges, issued table checks and collected payments from customers.
Provided exceptional service to high volume of daily customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted with performance reviews to identify areas of improvement.
Education and Training
Expected in 06/2008 to to High School Diploma | Norwin Senior High School, Irwin, PAGPA:
Expected in 05/2025 to to Medical Sonography | Diagnostic Medical SonographyWestmoreland County Community College, Youngwood, PAGPA:
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