Front Desk Office Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Versatile in Front Office Administration offering administrative experience in both corporate and non-profit office environments. Flexible, outgoing, welcoming and hardworking with a drive to succeed in educating and creating sustainability in Floyd and far beyond.

  • Front Office Administration
  • Strong interpersonal skills
  • Professional and mature
  • Dedicated team player
  • Experienced in Sales and Customer Service
  • Skilled in Educating & Training
  • Skillful writer and editor
  • Excellent telephone etiquette and skills
  • Natural networker
  • Microsoft Office proficiency
  • Knowledge of Quickbooks
  • Self-directed
  • Articulate
  • Experienced with accounts payables and receivables and report preparation
  • Passionate on preserving the environment
Front Desk Office Assistant, 02/2013 to 04/2015
Mhc Equity Lifestyle Properties Bradenton, FL,
  • Built positive patient relationships for the CHC by greeting patients with respect and kindness in a very busy office
  • Checked patients in and out
  • Scheduled medical appointments
  • Answered heavy volume of phones and directed calls to appropriate persons
  • Informed patients on CHC application information
  • Collected and put out the mail
  • Collected payments
  • Created daily report of money exchanged
  • Used an EMR (Electronic Medical Record software program) to enter appointments and payments
  • Updated volunteer database
  • Kept lobby, kitchen and front desk areal tidy

Front Desk Clerk, 11/2012 to 2013
Henderson Lake Charles, LA,
  • Successfully filled a Temp position over the 2012 holiday through Abacus Services
  • Established positive relationships with patients, clients and staff
  • Answered phones, promptly and effectively relayed messages, entered payments in logs, greeted patients and clients at front desk and directed them as needed
  • Went to the various Health Departments throughout the NRV to fill in for employees on vacation and performed similar duties
Sales Associate, 02/2012 to 11/2012
Kinetix Pontiac, MI,
  • Top New Sales Agent for 3rd Qtr. 2012
  • Generated sales of supplemental insurance through cold calling on businesses via phone or in person
  • Set appointments to present to business owners and to employees
  • Set up new accounts with business owners and processed new policies purchased by employees of the new accounts
  • Worked successfully individually and as a team to increase sales
  • Served established accounts
Wholesale Inside Sales Representative, 07/2010 to 07/2011
Allied Pickfords AR, State,
  • Increased total wholesale sales approximately 50% within my first 8 months
  • Built strong, positive customer relationships and worked well with colleagues building trust, respect and strong team work 
  • Maintained contact with clients via telephone and e-mail in the market of raw, organic foods to ensure high levels of client satisfaction and to increase sales
  • Sold products through cold calling and incoming calls, took orders, educated the customer on the products and encouraged added sales while taking orders
  • Maintained accurate records of sales via Quickbooks
Medical Assistant, 2009 to 01/2010
Allied Pickfords TX, State,
  • Promoted a month after hired from part-time Medical Assistant to full-time MA Supervisor with a significant pay raise.
  • Trained and supervised incoming Medical Assistants.
  • Provided support to the Nurse Practitioners by keeping track of their patients' schedules and appointment notes.
  • Made sure all files and records were accurate and updated.
  • Set up new patients (via a Video Phone or Skype).
  • Administered intakes on new patients.
  • Scheduled new and regular patients and communicated these appointments to staff.
  • Made reminder calls to patients the day before their appointments and obtained the patient's Blood Glucose numbers during these calls.
  • Assisted VP of Clinical Services in administrative duties.
  • Attended teleconference company meetings.
  • Took meeting notes/minutes to share with the staff.
  • Suggested ideas that were approved and implemented for improving communication, record keeping and administrative procedures
  • Helped write and edit procedure manual for Medical Assistants
Administrative Coordinator, 08/2007 to 09/2008
State Of Massachusetts Hyannis, MA,
  • Served as an information clearinghouse for the office - provided information to callers and visitors; prepared and processed correspondence; coordinated with human resources, accounts payable on relevant items and issues; organized the physical and electronic files; coordinated office business meetings by scheduling conference rooms, procuring necessary meeting tools and arranging for meals to be served as needed; planned and coordinated office/company events (such as company milestone celebrations and holiday parties); took and prepared minutes for distribution of weekly and monthly business meetings; arranged travel for supervisors and colleagues; purchased office supplies; researched supplies pricing to ensure best buys; maintained inventory of office supplies; prepared packages for shipping overnight; procured and distributed incoming mail; assisted with decorating front office by procuring and arranging furniture as well as selecting and framing and finally hanging photographs.
Administrative Coordinator, 08/2000 to 08/2007
New River Pharmaceuticals City, STATE,
  • Purchasing, Written Correspondence, Planning & Scheduling, Front-Office Operations, General Office Skills, Computer Savvy, Accounting/Bookkeeping.
Office Manager, 04/1994 to 08/2000
Interactive Design & Development, Inc City, STATE,
  • In addition to very similar duties in previous job descriptions, I developed various management reports and databases using contemporary office systems and tools; proofread and tested documents and designs on CD ROMs for quality assurance.
Associate of Arts: Liberal Arts, Expected in
Brevard College - Brevard, NC
Bachelor of Science: Education, Expected in
University of Tennessee - Knoxville, Tennessee
Bachelor's Degree: Liberal Arts, Expected in
- ,
Liberal Arts
  • Interpersonal
  • Networking
  • Telephone
  • Communication: Writing, Editing, Conversational
  • Computer : Microsoft Office; Quickbooks; Internet
  • Creative

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Brevard College
  • University of Tennessee
Job Titles Held:
  • Front Desk Office Assistant
  • Front Desk Clerk
  • Sales Associate
  • Wholesale Inside Sales Representative
  • Medical Assistant
  • Administrative Coordinator
  • Administrative Coordinator
  • Office Manager
  • Associate of Arts
  • Bachelor of Science
  • Bachelor's Degree