front desk data entry specialist resume example with 15+ years of experience
I am an extremely driven hard-working individual who has had experience in all walks of life and all different types of jobs. I like to keep a positive outlook on life and in the office. I am an extremely quick learner and there is no job too small or too large that I cannot handle. Although I am not Microsoft certified, I am quite computer savvy and can type 50 w.p.m. without error. Working with pastry chefs and Interior designers has taught me that attention to detail and organizational skills are absolutely imperative to any successful business. I get along very well with others and always have a positive outlook no matter how arduous the task at hand it may be, Especially with the recent events of COVID-19. I pride myself on being ambitious, reliable, motivates and punctual employee whom is very driven and always eager to learn. I believe I would be a great contribution to any company/employer looking for these qualities in an employee.
- Front desk operations
- Data entry abilities
- Front desk reservations
- Database entry
- Pastry specialist
- Front desk communications
- Front counter support
- Data entry skills
Although I would have loved to finish my associates degree in business, I was in a situation where working and being financially independent was a bit more important to me at the time. I would love to go back and finish my Associates and possibly further my college credentials someday
City, STATE, 03/2017 - Current
- Reduced physical document storage +75% by scanning and eliminating outdated records.
- Completed accurate and efficient data entry and database updates to support furniture installation operations.
- Updated departmental standard operating procedures and database to accurately reflect current practices.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Answered all phone calls & voicemails in a timely manner in order to keep production flowing seamlessly
- Also, when needed I would work in the back in the actual work room doing manual labor such as stripping down furniture, tidying up for a clean work space, organizing fabrics so it would be easy to show clients exactly what they were looking for without having to rummage through hundreds of books of fabrics.
City, STATE, 01/2006 - 05/2020
(Note: when I started in 2006 it was my first job as a hostess in the restaurant I had worked there on and off for about 14 non consecutive years I just wanted to clarify that)
Most recently, I started off as a cashier then worked my way into the bakery where I was the assistant manager then eventually worked my way into prepared foods
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop I solutions and meet deadlines.
- Delivered exceptional service to meet customers' prepared foods needs.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Received payments for [Product or Service] and issued receipts.
- Notified servers after seating parties in section for prompt service.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Answered telephone to provide establishment information and take party reservations.
- Handled up to $10-15,000.00(during season) of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new employees in cashiering procedures, offering assistance in resolving refund or any unsatisfied customer related issues.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Enhanced guests' experiences by fulfilling special requests during visits.
City, STATE, 03/2012 - 08/2014
- Generated incremental revenue to customers by upselling additional products and services.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
- Cross-sold additional products and services to purchasing customers. Such as vacation packages because we no longer call them timeshares and cruises as well
- Met with current customers on frequent basis to check on satisfaction with vacation packages That the client previously purchased and made them aware of that the client previously purchased and made them aware of new offerings.
- Maintained database of customer and sales information using MS Spreadsheet. Also, I single-handedly managed all customers and set them up with appropriate sales reps whom I thought would fit best with them in order to make the sale on Days that I was not scheduled for sales rep duties
- Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
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Resume Overview
School Attended
- Palm Beach State School
Job Titles Held:
- Front Desk/Data Entry Specialist
- Hostess, Cashier, Asst.Mngr.Bakery, Prepared Foods
- Sales Rep and Finance Dept.
Degrees
- Some College (No Degree)
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