front desk clerk housekeeper resume example with 4+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Competent Hospitality professional well-versed in Hospitality procedures and standards. Skilled in efficiently addressing customer responses, documentation and bills to manage smooth daily operations. Top-notch relationship-building and communication skilled gained during 4 years of related experience. Knowledgeable and tolerant with experience successfully balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Very good people skills and very hardworking and never late.

  • Focused and detail-oriented
  • Dusting
  • Able to lift 100 lbs.
  • Exceptional time management
  • Multi-line phone systems
  • Conflict management
  • Cash transactions
  • Listening skills
  • Microsoft Office
  • Organization
  • Problem resolution
  • Customer service
  • Communications
Education and Training
Southeast Polk High School Pleasant Hill, IA Expected in 05/2018 GED : - GPA :
Home Depot - Front Desk Clerk/Housekeeper
Oakland, MA, 02/2018 - Current
  • Checked 40 rooms per day to verify vacancies post-checkout.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Responded to guest requests for linens and items quickly, which increased patron satisfaction on company scorecards.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Coached by demonstrating approved cleaning procedures.
Medstar Health - Sales Associate
Potomac, MD, 09/2017 - 01/2018
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Helped average of 100 customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Actionlink - Cashier
Opelika, AL, 03/2017 - 10/2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales by suggesting specific purchases to customers.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
Target - Electronics Sales Associate
City, STATE, 06/2016 - 12/2016
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Worked with off-site locations to find desired items for customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
  • Searched store inventory system to determine whether requested products were available.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Educated customers on various product offerings, including products, enabling better buying decisions.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

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Resume Overview

School Attended

  • Southeast Polk High School

Job Titles Held:

  • Front Desk Clerk/Housekeeper
  • Sales Associate
  • Cashier
  • Electronics Sales Associate


  • GED

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