To obtain employment where my present education, knowledge, skills, and abilities may be utilized to their
fullest potential. An environment where growth and advancement within the company are encouraged.
Front Desk Clerk, 05/2013 to 09/2014 Guest House Inn & Suites – Lewiston, ID
Greet guests as they arrive in a friendly and respectful
manner. Ask if guests have a prior
booking and manage the registration process.
Ask for identification and ensure that the provided credentials are
accurate. Handle guest check-ins and
check-outs appropriately. Operate hotel
switchboard, take calls and provide information and transfer calls. Manage accurate accounting of all rooms,
provide guests with room keys. Take
reservations over the telephone, through emails, fax and in person. Answer queries regarding the hotel's
services, charges, dining facilities, sports facilities and travel
directions. Compute bills and take
payments. Contact housekeeping and/or maintenance when a problem is reported
requiring assistance from either department.
Balance cash at the end of the shift and generate accounting reports for
the benefit of the next shift.
Research Assistant, 03/2013 to 06/2013 American Directions Group 627 E. Sprague – Spokane, WA
Telephone surveyors must speak clearly and follow a
script to protect the integrity of their survey, as most questionnaires are
standardized to prevent bias. They must persuade people to take the survey,
and, at the same time, maintain a pleasant and conversational tone.
Telephone surveyors must take care to protect the
confidentiality of the people to whom they speak and interview.
Personal Assistant/Bookkeeper, 10/2007 to 08/2010 Lawrence & Helen Sieler 2506 NE 160th Ave – Vancouver, 98682, WA
Responsible for recording daily business and personal
transactions. Transportation and
scheduling of doctor appointments, maintain calendar, shopping and other
Accounting Clerk/HR Assistant, 12/2005 to 07/2007 Tensolite Company 3000 Columbia House Blvd. – Vancouver, WA
Accounts Payable Clerk Job Duties:
Reconciles processed work by verifying entries and
comparing system reports to balances.
Charges expenses to accounts and cost centers by
analyzing invoice/expense reports; recording entries.
Pays vendors by monitoring discount opportunities;
verifying federal id numbers; scheduling and preparing checks; resolving
purchase order, contract, invoice, or payment discrepancies and documentation;
insuring credit is received for outstanding memos; issuing stop-payments or
purchase order amendments. Verifies
vendor accounts by reconciling monthly statements and related transactions. Maintains historical records by microfilming
and filing documents.
Protects organization's value by keeping information
confidential. Updates job knowledge by
participating in educational opportunities.
Accomplishes accounting and organization mission by completing related
results as needed.
Skills/Qualifications: Tracking Budget Expenses,
Attention to Detail, Thoroughness, Organization, Analyzing Information , Accounting,
Vendor Relationships, PC Proficiency, Data Entry Skills, General Math Skills.
Human Resources Assistant Job Duties:
Explain company personnel policies, benefits, and
procedures to employees or job applicants.
Process, verify, and maintain documentation relating to
personnel activities such as staffing, recruitment, training, grievances,
performance evaluations, and classifications.
Process and review employment applications in order to evaluate
qualifications or eligibility of applicants. Answer questions regarding examinations,
eligibility, salaries, benefits, and other pertinent information. Examine employee files to answer inquiries
and provide information for personnel actions.
Internet Sales, 02/2003 to 10/2005 Bill Copps Cadillac – Vancouver, WA
Internet Auto Sales:
An Internet car salesman sells new and used vehicles to
consumers who contact a dealership via the Internet. Responsible
for updating the dealership website and entering the new and used car
inventories on websites like AutoTrader.com and Cars.com. Unlike a traditional
salesman, who is reliant on walk-in traffic and phone inquiries, an Internet
car salesman can be contacted at any time of day or night, and is frequently in
touch with his clients after business hours.
Auto Sales Job Duties:
The main responsibility of the car salesperson is to sell
cars. Greet customers in a prompt and
professional business like manner wherever they are encountered. This may be in
the showroom, outside on the lot or in the service or parts departments. All customers regardless of their reason for
being at the dealership will be greeted and directed to the proper department
or staff member. Sales customers will be
assisted by the car salesman by helping them find any vehicle, test drive vehicles
with customers, and demonstrate the features and benefits of vehicles. They
will answers the questions of the customers and assist them in every aspect of
buying an automobile. The car salesman will negotiate price, terms and
conditions and follow the direction of the sales manager on duty. Escort the
customer throughout the sales process according to the sales system that is in
place at the dealership.
Timeshare Sales Associate, 09/2001 to 02/2003 Vacations International 12500 SE 2nd Circle – Vancouver, WA
Timeshare Sales Duties:
Timeshare sales professionals educate prospects about the
value of becoming a timeshare owner. They also draw up and process timeshare
sales contracts. Sales representatives are responsible for setting up
presentations, researching visitors likes and dislikes and presenting timeshare
packages that fit visitors budgets and vacationing habits. Point out amenities and other features that
are likely to persuade the customer to purchase. Other timeshare sales duties
include handling phone inquiries from guests, updating vacation planner reports
and forms and recording the contact information of guests who attend sales
Cashier, 10/2000 to 09/2001 Cascade Chevro 500 SE Chkalov Drive – Vancouver, WA
Receive payment by cash, check, credit cards, vouchers,
or automatic debits. Issue receipts,
refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to
ensure that amounts are correct and that there is adequate change. Greet customers entering
clean and orderly checkout areas. Establish or
identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
Resident Asst. Manager, 01/1997 to 06/1998 Steeple Chase Apartments – Vancouver, WA
Assistant Apartment Manager Duties:
Apartment assistant managers facilitates an apartment's
manager's job by learning how to prepare budgets and upon learning makes
budgets; reads and understands insurance plans and coverage for the building;
makes ads and advertises unit vacancies in the print or TV media; show
apartments to potential tenant; demands and collects overdue rent payments and
negotiate terms and contracts with tenants. Apartment assistant managers
secures tenant certificates of insurance and correspondence; assists the
managers with property inspections, runs credit or background checks on tenants
and prospective tenants and reports the results to the apartment manager; keeps
financial records of the building and tenants; reports any tenant complaints
and apartment maintenance problems to the manager or the maintenance crew. When
the apartment manager is not around, the apartment assistant manager supervises
maintenance of apartment units; reports to authorities any suspicious criminal
activities in the building; informs the building superintendent and work crews
of work to be done; pays property taxes and all forms of bills and taxes; helps
in building security and pays utilities.
Computer Specialist GS-11/2, 04/1982 to 10/1996 Bonneville Power Admin – Vancouver, WA
Computer Specialist Job Duties:
Provide core network services, including configuration,
installation, and management of data services at the network hardware and
software operating systems level. Maintain operational availability of network
services. Categorize and resolve network
and computer system issues by validating, isolating, and correcting faults and
verifying service restoral with customers.
Perform installation, testing, troubleshooting, programming,
maintenance, and repair of network switches and routers, power, and computer
data circuits and related computer equipment required to support the network
and computer systems infrastructure. Control
and manage network IP address space, domain name system (DNS), dynamic host
configuration protocol (DHCP), and Wide Area Network (WAN) infrastructure. Resolve client logon, email, and network
resource access issues; administration, monitoring, and maintenance of servers. Provide technical analysis in data network
planning, computer systems administration, engineering and design by using
implementation techniques and tools for the most efficient solution to network and
computer system problems. Strong
technical and hands-on experience in various protocols for data transmission.
Associate of Science: Computer Science, Computer Programming Clark Community College - Vancouver, WA
Interactive Media Tacoma Community College - Tacoma, WA
Secretarial/Administrative Chase Business College Vancouver, WA: Accounting Clark Community College - Vancouver, WA
10-key by touch, Accounting Software, Administrative, Photoshop, attention to detail, Avenue, Citrix, interpersonal, CA, hardware, customer service, customer service skills, Dreamweaver, finance, financial, Flash, Illustrator, inventory, invoicing, marketing, Microsoft Office Software, office, multi-line telephone, Network Management, network, office equipment, organizational, public relations, quality control, QuickBooks, recording, Sales, Secretarial, troubleshoot, 55 WPM, typing, Web Design, XHTML