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front desk clerk resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Human Resources Manager assisting with and fulfilling organization staffing needs and requirements. Professional ability of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, and I am determined and highly self-motivated. Strong negotiating skills and business acumen while conditioning to current laws and regulations. Talented Human Resources Manager driven to address policy implementation and change management with creative and innovative approach. Strong understanding of evolving industry and market demands. Offers knowledgeable expertise in benefits administration, compensation structuring and recruitment. Current on testing involved in hiring, developing employee reviews and motivating employees to achieve a positive working environment. Successful at building rapport at all levels and resolving issues smoothly. Highly-qualified Human Resources leader specializes in driving company growth and productivity by sourcing best talent and establishing modern workforce policies. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefits options. Qualified certifications with keen business acumen and understanding of organizational needs. Collaborative, cross-functional leader with commitment to teamwork. Excellent project manager with dedication to meeting business objectives.

Skills
  • Windows 7, and 10. Currently using Office 360 and work in word processing, excel, power point, access, and Microsoft suites
  • ACCOUNTING
  • BENEFITS
  • CONFLICT RESOLUTION
  • INVENTORY
  • LISTENING
  • Access
  • Excel
  • OFFICE
  • Power point
  • Windows 7
  • Policies
  • RECEIVING
  • SPREAD SHEETS
  • Word processing
  • YEAR-END
  • Multi-line phone systems
  • Administrative skills
  • Conflict management
  • Cash transactions
  • Payment processing
  • Analytical mastery
  • Keenness of insight
  • Hospitality services
  • Listening skills
  • Effective planning
  • Safety and security procedures
  • Credit and cash payments
  • Transportation information
  • Inventory oversight
  • Payment oversight
  • Team oversight
  • Oral and written communications
  • Mail and packages
  • Company policies and procedures
  • Reservations
Experience
Front Desk Clerk, 11/2019 - 09/2021
Sault Tribe Sault Sainte Marie, MI,
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Monitored reservations to track incoming parties and special events.
Assistant, 03/2002 - 08/2018
Walker Portland, OR,
  • Organized personal tasks to free up executive to handle professional matters.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Maintained positive working relationship with fellow staff and management.
  • Communicated with customers regarding grounds upkeep and security processes to maintain satisfaction.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
Inventory Control Clerk, 12/1999 - 02/2001
Ingram Content Group Atlanta, GA,
  • ACCOUNTING DEPARTMENT TAKING INVENTORY FOR TWELVE OF THE COMPANY’S COLD STORAGES.
  • MAKING PRECISE AND TIMELY DATA ENTRIES AND RECEIVING THE MOVEMENT OF SHIPMENTS INTO AND OUT OF THE DIFFERENT FACILITIES.
  • ANYLIZED SPREAD SHEETS AND FILED FOR YEAR-END REFERRENCING.
  • DEVELOPED PROFESSUIONAL RELATIONSHIPS WITH OFFICE MEMBERS WHILE LEARNING THE CULTURE OF THE ORGANIZATION.
  • INTERACTIONS WITH MANAGEMENT AND LEARNED THE BENEFITS OF ACTIVE LISTENING.
  • HELPED DEPARTMENT MEMBERS TO RECOGNIZE SOLUTIONS AND OFFERED POSITIVE FEED BACK FOR FUTURE IMPLIMENTATION OF NEW METHODS.
  • I COMMUNICATED WITH STORAGE FACILUTIES THROUGH CONFLICT RESOLUTION TO REACH THE CORRECT DATA THAT OUR END NEEDED.
  • Performed scheduled inventory counts and supply audits.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Transported items using equipment like forklifts and hand trucks.
  • Improved inventory management processes to avoid markdowns.
Education and Training
Bachelor’s Degree: Human Resource Management, Expected in 2021
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- ,
GPA:
Status -
Associate of Arts: Arts of Business Administrations, Expected in 06/2020
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AIU - Schaumburg, Illinois,
GPA:
Status -
MBA: Administration, Expected in
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Strayer University - Washington, DC
GPA:
Status -

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Resume Overview

School Attended

  • AIU
  • Strayer University

Job Titles Held:

  • Front Desk Clerk
  • Assistant
  • Inventory Control Clerk

Degrees

  • Bachelor’s Degree
  • Associate of Arts
  • MBA

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