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Front Desk Clerk Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

My objective is to possess a grounded position with an employer that offers opportuntites for growth. i am a ahrd-working,self-starter that produces positive results in a indiviual or team setting. having an open mind and ready to work attitude enables me to an asset to my future employer

Skills
  • Attractions and amenities knowledgeable
  • Multi-line phone systems
  • Effective planning
  • Administrative skills
  • Listening skills
  • Cash transactions
  • Payment processing
  • Hospitality services
  • Transportation information
  • Credit and cash payments
  • Guest amenities
  • Safety and security procedures
  • Mail and packages
  • Reservations
  • Oral and written communications
  • Inventory oversight
Experience
Front Desk Clerk, 06/2021 to Current
Fountainhead DevelopmentSalcha, AK,
  • Greeted incoming guests warmly, issued unit keys and shared information on things that may have taken place during my shift.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Secured guest valuables in main safe or individual boxes.
Cook, 02/2021 to 03/2021
Omni HotelsSan Diego, CA,
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Grilled and deep fried various foods from meats to potatoes.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Fan Host, 12/2019 to 03/2021
AmikidsGeorgetown, SC,
  • Offered preferred tables and other special accommodations to VIP customers.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Tracked seated guests and available seating using [System].
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
Food Service Worker, 08/2018 to 01/2020
USFCity, STATE,
  • Received food orders from individuals and explained offerings.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Complied with company service standards, including inventory and cash control procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Operated cash register to process cash, check and credit card transactions.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
Education and Training
High School Diploma: , Expected in
Dixie M. Hollins High School - Kenneth City, FL
GPA:
Certifications: Hospitality Administration And Management, Expected in 04/2018
American Hotel & Lodging Educational Inst - Saint Petersburg, FL,
GPA:
Additional Information

SKILLS

  • Cook, Line Prep
  • Cashier
  • Adolescent Care
  • Med Tech
  • Customer Service
  • Fast Food
  • Food Preperation
  • Food Service
  • Cleaning Experince
  • Retail Sales
  • Communication Skills
  • Hospitality
  • Filing
  • Microsoft Word
Certifications

Certifications

  • Customer Service Gold 1 Certification
  • Customer Service Gold 2 Certification
  • Kitchen Cook Certification
  • Reputation Management For Front Line Staff Training (Trip Advisor)
  • Food Handler

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Dixie M. Hollins High School
  • American Hotel & Lodging Educational Inst
Job Titles Held:
  • Front Desk Clerk
  • Cook
  • Fan Host
  • Food Service Worker
Degrees
  • High School Diploma
  • Certifications