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Front Desk Clerk Resume Example

Resume Score: 80%

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FRONT DESK CLERK
Professional Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.

Accomplishments

I just returned from a 18 month mission for the Church of Jesus Christ of Latter day Saints. I taught people about the gospel. While on this mission I did a lots of community service mainly bagging food for those in need. I also help people I taught relax after a stressful situations.

Reading, Crafts, organizing

Reading is one of my favorite hobbies; as it is good entertainment and a good stress relief. I mainly read supernatural books and on occasion I love to research ancient cultures. As for crafts I do many different crafts, from embroidery to some home renovating. I have learned most of these skill from my family, friends, and a few of my jobs. I enjoy painting, plastering, tapping, and organizing furniture after the rooms are done. One the reasons I like my stocking job was because it was a form of organization. It is also another form of a stress relief for me. I love learning new things to do with a form of my hobbies.

Skills
  • Multi-Line Phone Systems
  • Cleaning
  • Time management
  • Word processing
  • Payment processing
  • Supervision
  • Problem-solving skills
  • Communications
  • Organization
  • Attractions and amenities knowledgeable
  • Cash Handling
Education
North Fremont High School - Ashton, ID | High School Diploma05/2015
Work History
Front Desk Clerk | 09/2019 to Current
Stage Coach Inn - West Yellow, MT
  • Maintained transaction security by verifying payment cards against identification.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Used Roommaster to process reservations, check-ins and check-outs.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including Front Desk Manger and Maintenance Manger to promote quick remediation.
  • Entered customer data using Roommaster software and updated information whenever patrons changed rooms.
Cashier | 09/2015 to 10/2017
Robins Roost Grocery - Island Park, ID
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Restocked, arranged and organized merchandise in store to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Completed manual and machine counts of funds for transactions valued at over $800.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Stage Coach Inn
  • Robins Roost Grocery

School Attended

  • North Fremont High School

Job Titles Held:

  • Front Desk Clerk
  • Cashier

Degrees

  • North Fremont High School - Ashton, ID | High School Diploma

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