front desk clerk resume example with 6+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements.  Continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Appointment setting
  • Team building
  • Payroll
  • Invoice processing
  • Critical thinker
  • Employee training and development
  • HIPAA compliance
Lawrence County High School Monticello, MS Expected in 2006 High School Diploma : General - GPA :
MGCCC Gautier, MS Expected in 2011 : CNA - GPA :
ServSafe Certificate
CNA License
CPR Certified
Work History
Prairie Band Potawatomi Nation - Front Desk Clerk
Mayetta, KS, 08/2009 - 10/2012
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Obtained signatures for financial documents and internal and external invoices.
Delaware Tech - Deli/Cake Decorator
Georgetown, DE, 01/2007 - 01/2009
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Achieved and exceeded performance, budget and team goals.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
  • Ordered and received bakery products and supplies.
  • Decorated and merchandised quality bakery goods.
  • Practiced safe food handling procedures at all times.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Yesterday's Cafe - Cook
City, STATE, 07/2005 - 10/2006
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
  • Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.
  • Maintained updated knowledge of local competition and restaurant industry trends.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.
  • Led shifts while personally preparing food items and executing requests based on required specifications.
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.

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Resume Overview

School Attended

  • Lawrence County High School

Job Titles Held:

  • Front Desk Clerk
  • Deli/Cake Decorator
  • Cook


  • High School Diploma

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