Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
I am a middle aged woman looking to get back into my passion. I owned/operated a Dressmaking shop for several years.
In the past I have altered patterns, and clothing.
I have sewn on both electric and non-electric (treadle) sewing machines.
I use to make custom, authentic time period costumes, if the garment required hand stitching, that is how I would assemble to garment for my customer.
I have cleaned, adjusted, and repaired sewing machines.
Skills
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Experience
Front Desk Clerk, 07/2021 to Current
Concord Hospitality – Akron, OH,
Concord Hospitality – Akron, OH,
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Processed payments, issued bills and kept drawers accurate to meet financial targets.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Reviewed account information and individual customer charges to produce correct bills.
- Welcomed large volume of guests and improved overall customer service.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Investigated and independently resolved customer complaints to boost satisfaction.
- Responded to inquiries and room requests made online, by phone and via email.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Arranged special accommodations for guests to enhance visitor experiences.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Drafted guest invoices and posted charges to individual accounts.
- Monitored reservations to track incoming parties and special events.
- Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Front Desk Clerk, 07/2020 to 11/2020
Concord Hospitality – Clearwater Beach, FL,
Concord Hospitality – Clearwater Beach, FL,
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Processed payments, issued bills and kept drawers accurate to meet financial targets.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Reviewed account information and individual customer charges to produce correct bills.
- Welcomed large volume of guests and improved overall customer service.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Investigated and independently resolved customer complaints to boost satisfaction.
- Responded to inquiries and room requests made online, by phone and via email.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Arranged special accommodations for guests to enhance visitor experiences.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Drafted guest invoices and posted charges to individual accounts.
- Monitored reservations to track incoming parties and special events.
- Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
In-Home Caregiver, 02/2001 to 03/2020
Private Family – Warminster, PA,
Private Family – Warminster, PA,
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Documented client progress in charts and logbooks.
- Improved patient outlook and daily living through compassionate care.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Followed care plan and directions to administer medications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored client's well-being, safety and comfort under physician direction.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Trained new caregivers in client needs and caregiving standards.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Assisted patients with personal care to alleviate burden on family members.
Dressmaker, 03/2004 to 08/2016
Self-employeed – City, STATE,
Self-employeed – City, STATE,
- Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
- Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
- Pressed, steamed and hung items to prepare alterations for pick-up.
- Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
- Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
- Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.
- Sewed 1-2 outfits per day using serger, Electric and non-electric sewing machines
- Pinned altering folds or marked cloth at seam to indicate alterations in progress.
- Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
- Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by 100%.
- Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
- Maintained customer expectations with open consultations and frequent communication.
- Altered clothing to fit individual customers and repaired defective garments.
- Removed stitches from garments to be altered by using rippers or razor blades.
- Presented fabric samples to customers and explained benefits and disadvantages.
- Repaired or replaced worn pockets, zippers, snaps, buttons and linings.
- Prepared fabric or garments for projects or customer presentation using iron and steamer.
- Estimated garment production costs based on time and material requirements.
- Developed new garments based on established parameters or specific body measurements.
- Recorded required alterations and instructions on tags, attaching them to corresponding garments.
- Drove sales by developing business strategies, marketing plans and merchandise assortments.
- Measured customers for size and recorded measurements for use in alterations, and for custom made clothing.
Education and Training
: Dressmaking & Design, Expected in
Penn Foster Career School - Scranton, PA
Penn Foster Career School - Scranton, PA
Activities and Honors
- I was a 4=H leader in Sewing for 11 years, I was awarded Leader of the year because of the number of garments from my club went to State Fair.
- I taught sewing to Adults through Continuing Education at the public library in Tillamook, OR
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Resume Overview
School Attended
- Penn Foster Career School
Job Titles Held:
- Front Desk Clerk
- Front Desk Clerk
- In-Home Caregiver
- Dressmaker
Degrees
- Some College (No Degree)
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