Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a middle aged woman looking to get back into my passion. I owned/operated a Dressmaking shop for several years.

In the past I have altered patterns, and clothing.

I have sewn on both electric and non-electric (treadle) sewing machines.

I use to make custom, authentic time period costumes, if the garment required hand stitching, that is how I would assemble to garment for my customer.

I have cleaned, adjusted, and repaired sewing machines.

Skills
  • Customer Service
  • Sewing
  • First Patterns
  • Repairs and Corrections
  • Garment Alterations
  • Garment Fittings
  • Spec Measurements
  • Computer Skills
  • Good Work Ethic
  • Team Building
  • Relationship Building
  • Friendly, Positive Attitude
  • Payment Processing
  • Two-Way Radio Operation
  • Phone and Email Etiquette
  • Pattern Alterations
  • First Aid/CPR
  • Organizational Skills
  • People Skills
  • Critical Thinking
  • Active Listening
  • Conflict Resolution
  • Microsoft Office
  • Basic Math
  • Reliable & Trustworthy
  • PPE Use
  • Problem Resolution
Experience
Front Desk Clerk, 07/2021 to Current
Concord HospitalityAkron, OH,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Drafted guest invoices and posted charges to individual accounts.
  • Monitored reservations to track incoming parties and special events.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Front Desk Clerk, 07/2020 to 11/2020
Concord HospitalityClearwater Beach, FL,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Drafted guest invoices and posted charges to individual accounts.
  • Monitored reservations to track incoming parties and special events.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
In-Home Caregiver, 02/2001 to 03/2020
Private FamilyWarminster, PA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Trained new caregivers in client needs and caregiving standards.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.
Dressmaker, 03/2004 to 08/2016
Self-employeedCity, STATE,
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Pressed, steamed and hung items to prepare alterations for pick-up.
  • Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
  • Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.
  • Sewed 1-2 outfits per day using serger, Electric and non-electric sewing machines
  • Pinned altering folds or marked cloth at seam to indicate alterations in progress.
  • Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by 100%.
  • Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
  • Maintained customer expectations with open consultations and frequent communication.
  • Altered clothing to fit individual customers and repaired defective garments.
  • Removed stitches from garments to be altered by using rippers or razor blades.
  • Presented fabric samples to customers and explained benefits and disadvantages.
  • Repaired or replaced worn pockets, zippers, snaps, buttons and linings.
  • Prepared fabric or garments for projects or customer presentation using iron and steamer.
  • Estimated garment production costs based on time and material requirements.
  • Developed new garments based on established parameters or specific body measurements.
  • Recorded required alterations and instructions on tags, attaching them to corresponding garments.
  • Drove sales by developing business strategies, marketing plans and merchandise assortments.
  • Measured customers for size and recorded measurements for use in alterations, and for custom made clothing.
Education and Training
: Dressmaking & Design, Expected in
Penn Foster Career School - Scranton, PA
GPA:
Activities and Honors
  • I was a 4=H leader in Sewing for 11 years, I was awarded Leader of the year because of the number of garments from my club went to State Fair.
  • I taught sewing to Adults through Continuing Education at the public library in Tillamook, OR

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Front Desk Clerk
  • Front Desk Clerk
  • In-Home Caregiver
  • Dressmaker

Degrees

  • Some College (No Degree)

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