Front Desk Clerk Resume Example Company Name

FRONT DESK CLERK

Professional Summary

Skilled at looking for unusual and suspicious activities and persons and responding to calls for service. Adept at interrogating and communicating with victims, witnesses and suspects while providing scene security and protection for emergency services personnel. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of police duties and training in police officer and corrections. Motivated to learn, grow and excel in criminal justice .

Skills

Computer-aided dispatching
Basic life support understanding
Map reading skills
Police and fire procedures
Information intake
Conflict resolution
Good telephone etiquette

Organization and Time management
Written Communication
Flexible & Adaptable
Computer skills
Multitasking abilities
Passed Civil Service Exams for Police Officer, Crime Scene, Communications Officer

Work History

05/2019 to CurrentFront Desk ClerkCompany Name | City, State

Used CAD system to track and maintain case incident numbers and logs.
Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Received over 100 911 and non-emergency calls per 8 hours to dispatch calls to appropriate agencies and officers on duty.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Answered calls from automatic routing system and took basic information from callers.
Routed calls to police, fire and ambulance service to meet individual call needs.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.

10/2018 to CurrentTeachers AssistantCompany Name | City, State

Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Handed out classroom materials, like pencils, paper and crayons.
Assessed student assignments to check quality and completeness before submission for grading.
Supported instructor with test administration, curriculum development and assignment grading.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Supervised residential and day treatment children during class and on field trips.
Assisted lead teachers with lesson plan creation and materials development .

03/2002 to 10/2018Director StylistCompany Name | City, State

Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.
Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
Designed individualized plans to assist customers in healing damaged or dry hair.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Handled payment transactions using Salon Biz to maintain accuracy and payment processes.
Organized sales area and work station to showcase products and boost sales.
Assessed customer hair texture, treatment history and desired outcome to determine services required.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Recorded notes for future reference about customer preferences and services delivered.

Education

Expected in 12/2022Bachelor of Science | Criminal JusticeSowela Technical Community College, City, State

05/2002Cosmetology License | CosmetologyStage One - The Hair School, City, State

05/2001High School DiplomaIowa High School, City

Certifications

Taken and passed Civil Service tests in Police Officer, Communications, Crime Scene. Taken and passed Corrections, Policing, Criminal Justice classes and currently working on my Bachelor Degree.

Resume Overview

School Attended

Sowela Technical Community College
Stage One - The Hair School
Iowa High School

Job Titles Held:

Front Desk Clerk
Teachers Assistant
Director Stylist

Degrees

Expected in 12/2022 Bachelor of Science | Criminal Justice
05/2002 Cosmetology License | Cosmetology
05/2001 High School Diploma

Front Desk Clerk Resume Example

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