Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
Skills
Experience
Front Desk Clerk, 03/2018 - 06/2018
Trinity Health Corporation – Castle Shannon, PA,
Trinity Health Corporation – Castle Shannon, PA,
- Handled money for customers and visitors.
- Provided bookkeeping of important files.
- Addressed and welcomed patrons to the business per day.
- Handled the complaints and concerns of customers.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Increased customer satisfaction by greeting visitors promptly and professionally.
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Answered phones and performed clerical office functions.
- Standardized department filing system to increase efficiency.
- Managed daily office operations and equipment maintenance.
- Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Manager, 01/2018 - 03/2018
Chick-Fil-A – Manassas, VA,
Chick-Fil-A – Manassas, VA,
- Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
- Addressed customer issues to ensure swift and successful resolution.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Supervised and trained 25 customer service team members to provide exceptional service throughout the entire experience.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Janitor, 09/2016 - 01/2017
Sp Plus Corporation – Laredo, TX,
Sp Plus Corporation – Laredo, TX,
- Operated janitorial equipment properly and safely.
- Dusted furniture, walls, machines and equipment.
- Polished furniture and metal fixtures.
- Maintained all janitorial equipment in a clean, safe and operable condition.
- Dusted and mopped all hard surfaces.
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
- Gathered and emptied trash and recycling bins.
- Cleaned and maintained bathrooms and showers and swept and mopped floors.
- Notified building managers about needed repairs and replacement equipment.
Laundry Attendant, 04/2016 - 08/2016
Bluegreen Resorts – Gatlinburg, TN,
Bluegreen Resorts – Gatlinburg, TN,
- Loaded and unloaded washers and dryers according to correct operating instructions.
- Maintained correct equipment settings such as spin speed, temperature and fill level.
- Cleaned and assisted with preventive maintenance of washers, dryers and other equipment.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Screened telephone calls and inquiries and directed them as appropriate.
- Resolved guest complaints.
Cashier, 03/2015 - 06/2016
Rural King – Greenwood, IN,
Rural King – Greenwood, IN,
- Tallied cash at the end of each shift and handled discrepancies according to company policies.
- Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
- Bagged, boxed or wrapped goods and product purchases.
- Bagged purchased items properly to prevent delicate products from breakage.
- Provided a high level of service by helping customers find the specific products.
- Observed customers for suspicious behaviors and signs of theft.
- Displayed and restocked merchandise in an appealing manner.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Minimized long register lines by providing timely sales transaction completion.
- Accepted cash, check, credit and debit payments in an accurate and efficient manner.
Education and Training
High School Diploma: , Expected in 2002
William Blount High School - Maryville, TN
William Blount High School - Maryville, TN
Skills
Work History
Front Desk Clerk, 03/2018 - 06/2018
Comfort Suites – Fairview Heights, IL
Comfort Suites – Fairview Heights, IL
- Handled money for customers and visitors.
- Provided bookkeeping of important files.
- Addressed and welcomed patrons to the business per day.
- Handled the complaints and concerns of customers.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Increased customer satisfaction by greeting visitors promptly and professionally.
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Answered phones and performed clerical office functions.
- Standardized department filing system to increase efficiency.
- Managed daily office operations and equipment maintenance.
- Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
Manager, 01/2018 - 03/2018
Hardees – Ofallon, IL
Hardees – Ofallon, IL
- Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
- Addressed customer issues to ensure swift and successful resolution.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Supervised and trained 25 customer service team members to provide exceptional service throughout the entire experience.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Janitor, 09/2016 - 01/2017
Hamilton Ryker – Union City, TN
Hamilton Ryker – Union City, TN
- Operated janitorial equipment properly and safely.
- Dusted furniture, walls, machines and equipment.
- Polished furniture and metal fixtures.
- Maintained all janitorial equipment in a clean, safe and operable condition.
- Dusted and mopped all hard surfaces.
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
- Gathered and emptied trash and recycling bins.
- Cleaned and maintained bathrooms and showers and swept and mopped floors.
- Notified building managers about needed repairs and replacement equipment.
Laundry Attendant, 04/2016 - 08/2016
Speed Wash – Union City, TN
Speed Wash – Union City, TN
- Loaded and unloaded washers and dryers according to correct operating instructions.
- Maintained correct equipment settings such as spin speed, temperature and fill level.
- Cleaned and assisted with preventive maintenance of washers, dryers and other equipment.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Screened telephone calls and inquiries and directed them as appropriate.
- Resolved guest complaints.
Cashier, 03/2015 - 06/2016
Big Lots – Union City, TN
Big Lots – Union City, TN
- Tallied cash at the end of each shift and handled discrepancies according to company policies.
- Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
- Bagged, boxed or wrapped goods and product purchases.
- Bagged purchased items properly to prevent delicate products from breakage.
- Provided a high level of service by helping customers find the specific products.
- Observed customers for suspicious behaviors and signs of theft.
- Displayed and restocked merchandise in an appealing manner.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Minimized long register lines by providing timely sales transaction completion.
- Accepted cash, check, credit and debit payments in an accurate and efficient manner.
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Resume Overview
School Attended
- William Blount High School
Job Titles Held:
- Front Desk Clerk
- Manager
- Janitor
- Laundry Attendant
- Cashier
Degrees
- High School Diploma
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