front desk associate resume example with 2+ years of experience
I am a capable and upbeat Restaurant Team Member capable of multitasking and pleasantly greeting guests. A valuable and committed individual willing to pitch in and help with restocking items or preparing food. Seeking a new position as a Team Member with an exciting organization.
I am an Energetic Restaurant Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. I have the reputation of an outgoing individual with a great attendance record.
I am focused on being a great Team member with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 1 year of experience in the food industry.
|
|
- Managed customer complaints and rectified issues to complete satisfaction.
- Set guest and group reservations and processed check-ins and check-outs.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Recommended optimal merchandise based on customer needs and desires.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
- Rearranged tables and chairs, located or rolled extra silverware and food to prepare for large groups.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Upsold items to paying customers, including main course meals and desserts, which helped to boost shift revenues.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Inspected restrooms for cleanliness and availability of supplies multiple times per shift.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Parkville High School & Center For Math/Science
Job Titles Held:
- Front Desk Associate
- Menswear Associate
- Restaurant Team Member
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy