front desk associate resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve organizational goals. Effective communicator who quickly masters new roles and technologies to achieve positive results.  Bilingual professional with strong background in customer service.
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Strong interpersonal skills
  • Schedule management
  • Self-starter
  • Resourceful
  • Dedicated team player
  • Bilingual (Spanish)
Front Desk Associate, 09/2015 to Current
Planet FitnessAmarillo, TX,

Primary customer service representative responsible for ensuring client satisfaction and safety.  Responsible for membership sales and personal trainer calendar management. Handled and safeguarded sensitive billing information and customer accounts.  Processed credit card payments using the DataTrak system and trusted to handle large amounts of cash.  Provided accurate and appropriate information in response to customer inquiries.  Maintained the front desk and reception area in a neat and organized fashion. Executed daily office operations and managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  Required to maintain the Automated External Defibrillator (AED) and make routine checks of  to ensure client safety.  Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Retail Sales, 06/2015 to 09/2015
Scheels SportsEden Prairie, MN,
Maintained friendly and professional customer interactions. Demonstrated that customers come first by serving them with a sense of urgency.  Worked with team members to provide the highest level of service to clients.  Responsible for inventory management to include shipping and receiving  of merchandise.  Planned and executed merchandise display for sales floor.  Operated the register and placed special merchandise orders. Received and processed cash and credit card payments for in-store purchases.  Ensured store cleanliness and provided guests a positive shopping experience.  Responsible for shipping and receiving of inventory.
Sales Associate, 04/2013 to 07/2013
Ymca Twin CitiesShoreview, MN,

Selected to work as an intern at the outdoor aquatics center on an Army base. Responsible for reception and access control.  Sold season passes and had the opportunity to lifeguard. Helped maintain the pool and ensured facility maintenance.

Education and Training
High School Diploma: , Expected in 1997
Widefield High School - Colorado Springs, CO
Associate of Science: Social Science, Expected in 2017
Thomas Nelson Community College - Hampton, VA
Graduating December 2017

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Resume Overview

School Attended

  • Widefield High School
  • Thomas Nelson Community College

Job Titles Held:

  • Front Desk Associate
  • Retail Sales
  • Sales Associate


  • High School Diploma
  • Associate of Science

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