front desk associate resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly organized and detail-oriented individual with multiple years of experience in customer service who continually maintains a positive attitude while interacting and meeting the demands of clients.Â
Skills
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Accurate and detailed
Works well under pressure
Social media knowledge
Strong work ethic
Ability to multi-task
Creative Thinker
Dynamic professional personality
Work History
03/2015 to CurrentFront Desk AssociateBluegreen Resorts | North Myrtle Beach, ,
Provide high level customer service and hospitality to clients
Created a one on one atmosphere with ridersÂ
Assist the Studio Management in daily studio tasks and projects
Provide support to the SoulCycle instructors to ensure a successful class check-in process
Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
2014 to 11/2014Front Desk AssociateFirstservice Residential | Scottsdale, ,
Provide information about the facility such as location, offices, employees, and services provided
​Answered multiple calls per day and assisted in addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing store.
09/2013 to 07/2014ServerMcmenamins | Olympia, ,
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Set dining tables according to type of event and service standards.
Routinely cleaned work areas, glassware and silverware throughout each shift.
09/2012 to 05/2014SecretaryMdu Resources Group, Inc. | Portland, ,
Managed office supplies, vendors, organization and upkeep.
Answered and managed incoming and outgoing calls while recording accurate messages.
Answered and quickly redirected multiple calls throughout the day
Education
Expected in 2011 to to High School Diploma | Manhasset High School, Manhasset, GPA:
Expected in to to transfer | Western Connecticut State University, Danbury, ConnecticutGPA:
Expected in to to transfer | CUNY Queens College, Flushing, QueensGPA:
Expected in 2017 to to Associate of Arts | Business AdministrationKingsborough Community College, Brooklyn, GPA:
Expected in Current to to currently pending | SUNY Old Westbury, Old Westbury, GPA:
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