front desk associate resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated Dental assistant / Front desk seeking to take on new long-term position. Skilled at chairside assisting, dental radiography, building relationships with patients . Well-rounded knowledge of dentistry, front desk scheduling and enthusiasm to bring strong work ethic to excellent dental practice.

  • CPR certified
  • Sterilization techniques
  • Patient confidentiality
  • Restorative dentistry
  • Multitasking
  • Four-handed procedures
  • Taking X-rays
  • Patient schedule management
  • Knowledgeable in Eaglesoft
  • Cross trained
06/2011 to 03/2015 Front Desk Associate Travel + Leisure Co. | Pensacola Beach, FL,
  • Welcome visitors, guests and customers as they arrive.
  • Provide information asked for and direct them to the right departments.
  • Assist visitors and customers to the right staff member.
  • Handle telephone calls and direct them to the right recipient.
  • Distribute incoming mail and manage outgoing correspondence.
  • Schedule meetings and conferences.
  • Hand out employee application, memos and notices.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
08/2011 to 02/2015 Crew trainer Mcdonald's | Plainwell, MI,
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Fast friendly service.
  • Maintain crew and responsible for teaching new product.
  • To have ownership of your job.
05/2014 to 11/2014 Sales associate Lakeshirts, Inc | Vernon, CA,
  • Performs cleaning duties to maintain private homes in a clean and healthy manner.
  • Performs all duties in an honest and safe manner; delivers quality, efficient, and courteous service.
  • Performs additional project work as assigned by the Team Leader when required, such as oven/grill cleaning, refrigerator cleaning, kitchen cabinet cleaning, and wood floor cleaning.
  • Perform heavy cleaning duties such as cleaning floors, glass, washing and scrubbing walls, vacuum carpets, and sweep floors.
  • Gather and remove rubbish throughout the office Clean, or supply restrooms toiletries & appliances Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Apply safety measures when mixing water and detergents in containers to prepare cleaning solutions., Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Stock shelves, and mark prices on shelves and items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Auction hub.
07/2017 to Current Dental Assisant /Front Desk Receptionist Carrie Clarkson Dental | City, STATE,
  • Entered patient data into dental records system using Eaglesoft and observed all confidentiality rules to maintain patient privacy.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Scheduled cleanings and dental appointments for patients using Eaglesoft.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Interviewed patients to collect medical information and insurance details.
Education and Training
Expected in to to | Neal Dental Assisting Academy, Louisville, KY, GPA:
  • EDDA (expanded duty dental assistant)
  • 10 week course, 180 externship, X ray safely course, proper cleaning rooms and tools, maintain to ability to complete fillings in , crowns , impressions , bridges and x rays . Friendly greeting to patient, preparing room treatment.
Expected in 2014 to to High School Diploma | Valley High School, Louisville, KY. GPA:
Medical terminology medical/health class
Activities and Honors
CPR certified, x ray safely certified. Hard worker and fast learner, top of class.

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Resume Overview

School Attended

  • Neal Dental Assisting Academy
  • Valley High School

Job Titles Held:

  • Front Desk Associate
  • Crew trainer
  • Sales associate
  • Dental Assisant /Front Desk Receptionist


  • Some College (No Degree)
  • High School Diploma

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