front desk associate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Perceptive educator with solid record of accomplishment in attaining and surpassing targets during four-year career. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.


Deaf Power Organization

Kent State alumni

CODA International

National society of leadership and succcess

  • MS Office
  • Analytical skills
  • Excellent work ethic
  • Planning and Coordination
  • Flexible & Adaptable
  • Fluent in American Sign Language and SEE(signed exact english)
  • Data management
  • Supervision
  • Organization and Time management
  • Teamwork
  • Conflict resolution
Work History
Front Desk Associate, 08/2020 - 05/2021
24 Hour Fitness Worldwide, Inc. Kapolei, HI,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Sorted mail and other important data upon manager's absence, promoting quick delivery of all messages to recipients.
  • Maintained transaction security by verifying payment cards against identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Greeted up to 30 guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
American Sign Language Tutor, 01/2018 - 05/2021
Air Methods Corporation Arlington, TN,
  • Served customers in friendly, efficient manner following outlined steps of service.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
  • Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
  • Managed schedule of at least 4+ weekly appointments helping students with homework, test prep, and advanced placement examinations.
  • Observed students' performance and recorded relevant data to assess progress.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Connected with both novice and advanced students to help improve knowledge and techniques
  • Provided test preparation support for routine, standardized and college entrance examinations
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects
President of Student Union, 01/2018 - 12/2021
Deaf Power Org City, STATE,
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for 1 meeting per week.
  • Developed and maintained courteous and effective working relationships.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Boosted registrations 100% by improving promotional, outreach and parent engagement strategies
Internship Student, 01/2017 - 05/2017
Maryland School For The Deaf City, STATE,
  • Upheld strict security procedures to maintain data confidentiality.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Participated in cross-functional team-building activities.
  • Assisted in maintaining students(ages 0-5) good behavior
  • Identified problematic behaviors in students just in time to take action.
  • Kept track of books to be used for educational purposed
  • Kept track of which students went home and which travel by bus
  • Upheld office schedule and calendar to coordinate workflow and meetings.
  • Maintained records of reported hours to support accurate payroll administration
Bachelor of Arts: American Sign Language (ASL), Expected in 12/2021
Kent State University - Kent, OH
Status -
  • Dean's List 2018 (spring)
  • Member of National society of leadership and success
  • President of Deaf Power Organization
  • Majored in Anthropology
  • Majored in american sign language
  • Coursework in linguistics, statistics, American sign language, cultural anthropology, and psycology
Bachelor of Arts: Cultural Anthropology, Expected in 12/2021
Kent State University - Kent, OH
Status -
  • Coursework in linguistics, sociology and ecology
  • Majored in anthropology
  • Majored in american sign language
High School Diploma: , Expected in 05/2017
Middletown High School - Middletown, MD
Status -
  • Coursework in english, psychology, biology, political science, and math
  • Graduated with 2.7 GPA
: General Elective, Expected in
Frederick Community College - Frederick, MD
Status -
  • Dual enrollment through middletown high school (2016-2017)
Additional Information

I am a child of deaf adults(CODA), resulting in life-long experience with American Sign Language. I interpret ASL-English for free at events where I might be needed as well as tutoring ASL for students high school/college and even community members.


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Resume Overview

School Attended

  • Kent State University
  • Kent State University
  • Middletown High School
  • Frederick Community College

Job Titles Held:

  • Front Desk Associate
  • American Sign Language Tutor
  • President of Student Union
  • Internship Student


  • Bachelor of Arts
  • Bachelor of Arts
  • High School Diploma
  • Some College (No Degree)

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