LiveCareer-Resume

front desk associate resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

I am a 19 year old college student currently attending Chandler-Gilbert Community College. I am extremely motivated to make people happy whether it is through communication or through service. Past skill sets that have been accomplished are being successful in medicine, sports, music, school, and work! I am very friendly and have great communication skills and am willing to learn anything!

Skills
  • Guest Greeting
  • Personable and Friendly
  • Verbal and Written Communication
  • Highly Organized
  • Cleaning and Sanitizing
  • Cash and Transaction Handling
  • First Aid Certification
  • CPR Certification
  • Upbeat and Positive Personality
  • Lobby Maintenance
  • Membership Programs
  • Data Input Software
Work History
04/2022 to 08/2022
Front Desk Associate Summa Western Reserve Hospital Akron, OH,
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered guest questions and referred to local points of interest.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees and payments.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
11/2021 to 03/2022
Office Associate Sears Wheeling, WV,
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed correspondence letters, memos and emails.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
02/2021 to 04/2021
Hostess Fogo De Chao Irvine, CA,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
10/2019 to 01/2021
Computer Sales Associate Best Buy Inc City, STATE,
  • Assisted with computer repair and upgrade orders for customers.
  • Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
  • Supported back-end team in keeping computer technology organized and locating desired items for customers.
  • Documented customer orders and processed accurate payments for products, warranties and support contracts.
  • Trained store associates on computer products, technology and service offerings.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Expected in 01/2023 to to
Associate of Science: Nursing
Maricopa Community Colleges - Chandler-Gilbert Community College - Chandler, AZ
GPA:
Expected in 05/2021 to to
High School Diploma:
Highland High School - Gilbert, AZ
GPA:
Accomplishments

- I am an Arizona State Champion Archer who loves to see their work through and doesn't stop halfway!

- One of the top flute players in arizona.

- Volunteer a good amount at places such as Feed My Starving Children.

- Experienced in Medical situations/Am advanced in the medical field for my age.



Certifications

- CPR Certified

- First Aid Certified

Languages
Spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • Maricopa Community Colleges - Chandler-Gilbert Community College
  • Highland High School

Job Titles Held:

  • Front Desk Associate
  • Office Associate
  • Hostess
  • Computer Sales Associate

Degrees

  • Associate of Science
  • High School Diploma

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