Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
I am an avid reader, reading at least 3 books at once. I also collect old books, not necessarily valuable, but unique and a story to read and research about. I like to go to secondhand bookstores in different cities when I travel and get at least 1 book as a souvenir to remember the trip!
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