LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Front Desk Agent
Please provide a type of job or location to search!
SEARCH

Front Desk Agent Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
LC
FRONT DESK AGENT
Summary

Motivated, Friendly seeking to take on new long-term position in a Reception setting. Highly experienced in working Customer Service.

Skills
  • Multitasking
  • Answering Phones
  • Cash Handling
  • Bilingual (Spanish)
  • Customer Service
Experience
Wyndham Hotel Visalia | Visalia, CAFront Desk Agent03/2019 - Current
  • Coordinated with internal departments to handle wide range of guest needs.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Assisted with administrative tasks, including filing, answering phones and.
  • Input customer data using OPERA software and made immediate updates to reflect room changes.
Charter Inn & Suites Hotel - Tulare | Tulare, CABreakfast Host/Front Desk Agent02/2013 - 03/2018
  • Designed custom private function and banquet packages to accommodate groups of up to 100, including business dinners, sales presentations, club meetings, weddings showers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Calculated charges, issued table checks and collected payments from customers.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Prepared and maintained buffet and coffee bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Transported all dirty glassware and utensils from dining room to dish-washing area for proper cleaning.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
New Covenant Care Dinuba | Dinuba, CACertified Nursing Assistant01/2010 - 02/2013
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Used mobility devices and equipment to carefully and transport patients.
Visalia Dental Group | Visalia, CADental Assistant02/2008 - 03/2008
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Scheduled cleanings and dental appointments for patients using Dentrix.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Education and Training
Reedley College | Reedley, CAReedley Dental Assistant Program in Dental Assisting05/2008
Dinuba Adult School | Dinuba CaCertified Nursing Assistant in Certified Nursing Assistant 04/2008
Dinuba High School | Dinuba, CAHigh School Diploma05/2006
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wyndham Hotel Visalia
  • Charter Inn & Suites Hotel - Tulare
  • New Covenant Care Dinuba
  • Visalia Dental Group

School Attended

  • Reedley College
  • Dinuba Adult School
  • Dinuba High School

Job Titles Held:

  • Front Desk Agent
  • Breakfast Host/Front Desk Agent
  • Certified Nursing Assistant
  • Dental Assistant

Degrees

  • Reedley Dental Assistant Program in Dental Assisting
    Certified Nursing Assistant in
    High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-Desk-Agent-resume-sample

Front Desk Agent

Ace Hotel

Van Nuys, California

Front-Desk-Agent-resume-sample

Front Desk Agent

La Quinta Inn and Suites

Boise, Idaho

Front-Desk-Agent-resume-sample

Front Desk Agent

Hard Rock Hotel and Casino Biloxi

Biloxi, Mississippi

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.