Highly enthusiastic customer service professional with  years guest interface experience, motivated to maintain customer satisfaction and contribute to company success.
-Ensure a delightful, seamless arrival and departure experience.
-Handle all guests compliments and comments.
-Process guest charges and payments accurately.
-Effectively achieving full guest satisfaction.
-Encouraging day to day up-selling of guest accommodation.
-Prepare reservations for all dining facilities at property.
- Effectively met customer needs and resolved food or service issues.
-Informed guests of restaurant specialties, features and menus.
-Lateral services as hostess for all restaurants.
-Lateral services as Banquet server.
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