Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hardworking and reliable sales worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
- Product and service sales
- Price changes
- Courteous and professional demeanor
- Payment processing
- Retail transactions processing
- Strategy implementation
- Currency counting
- Time management skills
- Guest and client satisfaction
- Cash register skills
- Stocking and replenishing
- Organization
- Energetic
- Cash register operation
- Customer assistance
- Health codes compliance
- Refunds and exchanges
- Communication skills
- Communications
- Credit card processing
- Cleaning and sanitizing
- Basic math skills
- Cash Handling
- Team building
- Customer service
- Retail Industry Knowledge
- Safety and Security Procedures
- Registration Processing
- Conflict Resolution
- Decision-Making Abilities
- Registration
- Providing Information
- Team Building
- Guest services
- Conflict and issue documentation
- Problem-solving skills
- Housekeeping
- Clerical duties
Princeville, HI, 09/2020 - Current
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered guest questions and referred to local points of interest.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed basic daily bookkeeping tasks.
- Asked customers questions to meet special requests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Received packages and mail at front desk and dispersed to correct employees.
- Volunteered to help with special projects, assuming variety of tasks and duties, including Task and Task.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Branson, MO, 04/2019 - 08/2019
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Reviewed tickets for authenticity and applicability to particular event
- Provided information about current and future events at facility
- Greeted customers with smile and provided friendly, knowledgeable service
- Provided customer service by giving merchandise, answering questions and distributing programs
- Directed ticket holders to seats and facility locations
- Greeted patrons at 80 events and collected tickets
Marietta, GA, 03/2018 - 12/2018
- Worked closely with closed-circuit security team to spot cheaters and remove individuals from game floor and establishment
- Seated patrons at gaming tables and efficiently opened and closed cash floats and game tables to keep games moving
- Supported floor operations by preparing collection reports and delivering tickets, cards and money to game callers
- Trained and oriented new chip runners in proper procedures and security protocols
- Collected cards and tickets from players and computed and verified amounts won or lost for house accounting requirements
Gardena, CA, 11/2017 - 02/2018
- Maintained organized, presentable merchandise to drive continuous sales
- Maintained records related to sales, returns and inventory availability
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Followed standardized procedures for issuing cash refunds
- Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts
- Welcomed and greeted customers and offered friendly, knowledgeable assistance
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School Attended
- Pebblebrook High School
Job Titles Held:
- Front Desk Agent
- Guest Greeter
- Games Attendant
- Sales Associate
Degrees
- High School Diploma
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