Front and Back Office Medical Assistant Resume Example
Detail-oriented and knowledgeable Front office and Back office skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Spanish and English abilities. Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Focused Front and Back office with advanced knowledge of administrative and clinical procedures. Supports efficient patient flows by keeping rooms ready, charts prepared and problems handled. Skilled in completing in-office tests and routine blood draws. Organized Back Office Medical Assistant bringing experience in Family Practice, OB GYN and Pediatrics offices. Anticipates provider needs and handles routine tasks such as supply restocking without being asked. Efficient in managing records, assisting with procedures and backing up front office staff. Highly motivated and committed Front office and Back office with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Versatile Medical Assistant with 15 years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, blood drawn and administrating vaccines and medication. Efficiently schedules appointments and records patient insurance information. Medical Office Assistant with 15 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology. Experienced Medical
assistant with over 15 years of experience in Family Practice . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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Hyatt Hotels Corp. – Long Beach , CA
- Collected deductibles and copays to post money to patient accounts.
- Kept equipment operating by following operating instructions and troubleshooting any problems.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Placed laboratory tests and scan results in EMR for provider review.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Posted payments and charges to patient accounts and participated in billing processes.
- Ordered prescription refills on behalf of existing office patients.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Cross-trained in front-office procedures to back up reception staff.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Helped nurses and doctors with patient procedures such as Colpos, Leeps, Iud Insertions and Removals , Pap Smears, Ultrasounds, Nexplanon Removals and examinations.
- Assisted Doctor s with managing inventory and restocking examination rooms and stations.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Submitted insurance claims and updated patients' insurance information.
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
- Used EMR familiar with Office Ally and Prime
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
Hyatt Hotels Corp. – Newport Beach , CA
- Collected deductibles and copays to post money to patient accounts.
- Kept equipment operating by following operating instructions and troubleshooting any problems.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Placed laboratory tests and scan results in EMR for provider review.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Posted payments and charges to patient accounts and participated in billing processes.
- Ordered prescription refills on behalf of existing office patients.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Cross-trained in front-office procedures to back up reception staff.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Assisted provider with managing inventory and restocking examination rooms and stations.
- Helped nurses and doctors with patient procedures such as physicals GYN examinations.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Submitted patient statements and medical billing to insurance companies.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Submitted insurance claims and updated patients' insurance information.
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
Hyatt Hotels Corp. – Ann Arbor , MI
- Collected deductibles and copays to post money to patient accounts.
- Kept equipment operating by following operating instructions and troubleshooting any problems.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Placed laboratory tests and scan results in EMR for provider review.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Posted payments and charges to patient accounts and participated in billing processes.
- Ordered prescription refills on behalf of existing office patients.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Cross-trained in front-office procedures to back up reception staff.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Submitted patient statements and medical billing to insurance companies.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
- Submitted insurance claims and updated patients' insurance information.
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
Manual Arts Senior High School - City, State
Associated Technical College - City, State
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Resume Overview
School Attended
- Manual Arts Senior High School
- Associated Technical College
Job Titles Held:
- Front and Back Office Medical Assistant
Degrees
- High School Diploma : 06/2002
Medical Assisting , 07/2003
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