Front And Back Office Lead Medical Assistant Resume Example California Cardiovascular Consultants

FRONT AND BACK OFFICE LEAD MEDICAL ASSISTANT

Summary

Empathetic, effective and motivated Front and Back Office And Medical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation.

Work well independently to handle any patient need.

Skills

HIPAA compliance
Charting expertise
Wound care and irrigation
Documentation procedures orders and Insurance Authorizations.
Medical terminology in English and Spanish
Fluent in Spanish
Restocking lab supplies
Lab equipment setup
EKG set up and monitoring
Data entry

Patient scheduling for office Appointments and out patient Procedures
Electrocardiograms (EKG)
Using a scale
Vital sign monitors
Apply Injections
Catheter preparation
Understands medical ICD-10 Codes and CPT codes
Proper sterilization techniques
Experience working with Oncology/Hematology, Cardiology, EP Cardiology, PCP and Gastroenterology.

Experience

Front and Back Office Lead Medical Assistant|California Cardiovascular Consultants - San Jose, CA|11/2016 - Current

Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing. Printed and filed examination data records according to HIPAA patient standards.
Kept facility stocked with necessary supplies, equipment and instruments.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted patients with registration, new patient paperwork, check referral documents and check-out process.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared prescription refill requests on behalf of physician to prevent lags.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary and update medical history and medication list.
Assisted medical care providers by aiding with routine and after procedures, administering medication and performing Injections and Wound cleaning.
Sterilized instruments and disposed ofcontaminated supplies in adherence to OSHA regulations.
Reviewed treatment sheets for consistency, completeness and accuracy.
Contacted pharmacies to submit and refill patients' prescriptions.
Prepared patients for examination by properly draping patients, obtaining vital signs and taking detailed health history.
Assisted physicians by preparing patients for future procedures, including EKGs, Hospital Orders, glucose testing, scheduling procedure calling hospitals and get Insurance Authorizations.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment, urgent patient needs and test results.
Labeled blood vials with critical information like time of collection, date and patient name.
Prepared daily charts by creating and updating electronic health records system data prior to patient visits.

Release of Information Clerk|Integrity Document Solutions Inc. - San Jose, CA|05/2004 - 12/2011

Pulled patient records and transferred information to appropriate parties.
Set up patient charts and documented information in various company software.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Verified record copies before handing each over to check for and remove unnecessary details.
Determined and implemented techniques to improve medical records retrieval process.
Entered patient insurance, demographic and health information into software and confirmed records.
Logged all requests for medical records into spreadsheets.
Delivered medical patient charts to doctors office on time.
Demonstrated leadership by making improvements to work processes and helping to train others.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Researched and quickly resolved customer issues.
Fielded incoming calls, answered questions and transferred calls internally.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

Copy Service Radiology Department|Camino Medical Group - Sunnyvale, CA|02/2002 - 04/2004

Obtained PA for services such as Copy of a diagnostic imaging films.
Pulled patient films and transferred information to appropriate parties.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Scheduled and confirmed appointments.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Maintained daily calendars, set appointments with patients and planned daily office work.
Processed payments and updated accounts to reflect balance changes.
Oversaw office inventory by restocking supplies and submitting purchase orders.

Education and Training

DeVry University|San Jose, CASome College (No Degree)

Instituto De Educacion Center|San Jose, CA|08/2007Medical Assistant Diploma

Silver Creek High School|San Jose, CA|07/2000High School Diploma

References

Roy Shurtliff (10yrs)

RMC Hospital H.I.M manager

Phone: (408) 729-2885 (roy.shurtliff@parallon.com)

Adil Irani, MD (5yrs)

RMC Cardiology MD

Phone: (818) 618-0929 (adilirani@hotmail.com)

Francisca Perez (20yrs)

Valley Health Medical Center ROI

Phone: (408) 375-3166

Resume Overview

Companies Worked For:

California Cardiovascular Consultants
Integrity Document Solutions Inc.
Camino Medical Group

School Attended

DeVry University
Instituto De Educacion Center
Silver Creek High School

Job Titles Held:

Front and Back Office Lead Medical Assistant
Release of Information Clerk
Copy Service Radiology Department

Degrees

Some College (No Degree)
Medical Assistant Diploma
High School Diploma

Front and Back Office Lead Medical Assistant Resume Example

Resume Score: 80%

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