Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking manager with 6 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment. I have a background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills
  • Workforce Management
  • Issue and conflict resolution
  • Active listening
  • Teambuilding
  • Decision-making
  • Critical thinking
  • Team management
  • Heavy lifting
  • Task prioritization
  • Loading and unloading
  • Product displays
  • Package labeling
  • Able to lift 70 lbs.
  • Merchandise stocking
  • Proficient with planograms and schematics
  • Workload priorities
  • Stockroom procedures
  • Dependable and reliable
  • Adaptive team player
  • Issue resolution
  • POS systems
  • Payment processing
  • Credit and cash transactions
  • Merchandise restocking
  • Customer assistance
  • Effective customer upselling
  • Training and mentoring
  • Cash register operation
  • ID verification
Experience
Fresh Food Associate , Merchandising Associate, 07/2019 - Current
Philips Salt Lake City, UT,
  • Arranged and stocked department displays.
  • Sanitized food preparation areas with company-approved cleaning products.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Managed showroom floor stock to keep popular fruits and cakes readily available to customers.
  • Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Selected merchandise based on quality and cost-efficiency models.
  • Authorized invoice payments and merchandise returns.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Palletized merchandise for easy movement to sales floor locations.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Ensured no damaged or expired items were placed on shelves.
  • Stocked shelves with items making sure items were not outdated and brought forward.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Inspected items received for damage or other issues.
  • Processing freight and preparing backroom for incoming freight.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
  • Attached price labels to products and updated sales floor signs.
  • Maintained product line stock and inventory.
  • Moved items from central storage room to shelves for customer purchase.
  • Prepared products by adding tags and readying pallets for restocking.
  • Moved items to designated warehouse areas.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Reviewed stocking plans and put merchandise in correct locations.
  • Disposed of expired and overripe items to eliminate health risks.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Served customers to boost revenue and improve retention rates.
  • Assessed floor displays to restock merchandise.
  • Greeted customers and courteously responded to inquiries.
  • Assisted customers with product, promotion and policy information.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Operated tracking scanners to update and maintain accurate inventory information.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Properly disposed of merchandise cartons and pallets to keep sales floor neat and orderly.
  • Performed daily inventory cycle counts and assisted with full audits.
  • Bent, lifted, opened, and moved freezer/grocery products weighing up to 60 pounds.
  • Identified misplaced products on shelves and returned to correct spot locations to keep floor organized and presentable.
  • Removed packaging, confirmed price data and affixed advertising stickers to prepare products for display.
  • Carried and secured customer purchases in vehicles.
  • Assisted with backroom organization by replacing products, fixtures and other equipment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Palletized products for shipping or transfer to sales floor.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Added incoming items to inventory using company software.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Secured products during transport to prevent damage.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Read and adhered to supervisor instructions and printed pull sheets.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Reviewed sales promotion information and plan-o-grams to follow for product display.
  • Notified supervisor of spills for quick clean-up and remediation.
Manager Cashier/Stocker Associate , 03/2018 - 06/2019
Kroger City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed 1,000:transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Ensured no damaged or expired items were placed on shelves.
  • Stocked shelves with items making sure items were not outdated and brought forward.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Inspected items received for damage or other issues.
  • Processing freight and preparing backroom for incoming freight.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
  • Attached price labels to products and updated sales floor signs.
  • Maintained product line stock and inventory.
  • Moved items from central storage room to shelves for customer purchase.
  • Prepared products by adding tags and readying pallets for restocking.
  • Moved items to designated warehouse areas.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Reviewed stocking plans and put merchandise in correct locations.
  • Disposed of expired and overripe items to eliminate health risks.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Served customers to boost revenue and improve retention rates.
  • Assisted customers with product, promotion and policy information.
  • Greeted customers and courteously responded to inquiries.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Operated tracking scanners to update and maintain accurate inventory information.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Replenished inventory with focus on addressing customer needs.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Set challenging yet attainable goals to encourage continuous staff development.
Warehouse Picker, 05/2016 - 02/2018
Amazon Fulfillment Center City, STATE,
  • Pulled merchandise to fulfill orders to specification.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Conducted inventory transactions using scanner gun.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Limited damage to products and orders by using care when choosing items.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Tracked merchandise movements using RF scanners.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Managed daily operations of branch, including order fulfillment and customer service.
  • Pulled and packed products from shelves based on customer orders.
  • Used handheld scanners to key in data for packages.
  • Confirmed items picked for orders by keying codes into system.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Attended company safety meetings to implement new measures.
Education and Training
High School Diploma: , Expected in 05/2016
-
LaFayette High School - LaFayette, GA,
GPA:
Accomplishments
  • Led team to achieve short term goals, earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Cashier/Stocker to Manager, in less than 12-months
  • Created highly effective new working methods that significantly impacted efficiency and improved operations.
  • Recognized as one of the top employees for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • LaFayette High School

Job Titles Held:

  • Fresh Food Associate , Merchandising Associate
  • Manager Cashier/Stocker Associate
  • Warehouse Picker

Degrees

  • High School Diploma

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