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Fresh Food Associate Resume Example

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FRESH FOOD ASSOCIATE
Summary

Knowledgeable food service worker with strong background as shift manager for Pizza Hut. Highly organized and efficient in managing all customer needs. Committed to maximizing satisfaction and promoting loyalty with top-notch service.

Reliable Food Service Worker able to take orders and prepare food quickly. Bringing 2 years of experience in food preparation and customer service.

Performance-drive worker with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Cooking procedures
  • Menu item familiarity
  • Schedule management
  • Customer service
  • Planning and coordination
  • Process improvement
  • Organization
  • Inventory management
  • Team building
  • Team management
  • Supervision
  • Project organization
  • Problem resolution
  • Administrative support
  • Opening and closing procedures
  • Training and mentoring
  • Team development
Experience
Fresh Food Associate, Walmart, May 2020-CurrentClaremont, New Hampshire
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Shift Manager/Head Cook, Pizza hut, July 2017-June 2020Claremont, NH
  • Ran daily reports to assess performance and make proactive adjustments.
  • Increased overall team efficiency and productivity.
  • Cross-trained in every store role to maximize operational knowledge.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Trained and supervised staff members.
  • Mentored and supported new employees to maximize team performance.
  • Managed and mentored all new staff members.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Studied existing procedures and policies to offer optimal leadership to employees and any operations when standing in for absent managers.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Assisted customers, including answering questions and preparing orders.
  • Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Created up to 50-200 orders per shift by topping pizzas with ingredients per customer orders.
  • Stocked freezers and refrigerators 2 times per week to maintain adequate supply of ingredients and products.
  • Provided customer service to customers by imputing customer orders, processing credit and cash transactions and responding to questions and concerns.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Properly garnished and arranged orders on plates and trays.
  • Set up work stations prior to opening to minimize prep time.
  • Batch cooked food items during peak service hours to minimize wait time.
  • Cooked and pre menu items, making substitutions requested by customers.
  • Executed proper techniques when preparing menu item ingredients.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Operated fryers carefully to avoid burns when preparing fries, wings and pies items.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Cooked food following specific measurements and recipes.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Collaborated with team to deliver timely service of items.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Operated all kitchen equipment safely to avoid injuries.
Bakery Associate, Hannaford, April 2020-May 2020Claremont, NH
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
High School DiplomaStevens High School, , ClaremontNHJanuary 2019
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Resume Overview

Companies Worked For:

  • Walmart
  • Pizza hut
  • Hannaford

School Attended

  • Stevens High School

Job Titles Held:

  • Fresh Food Associate
  • Shift Manager/Head Cook
  • Bakery Associate

Degrees

  • High School Diploma

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