Highly motivated, effective communicator and problem solver with a successful background across multiple careers; Able to work well with team members and groups from diverse backgrounds.
Skills
Relationship development
Communications
Team building
Customer service
Investments
Experience
Footwear Associate, 11/2019 to Current Dick's Sporting Goods Inc – Fairview Heights, IL,
Assisted customers with choosing brands and styles to meet specific requirements.
Watched customers for signs of suspicious behavior to maintain security and prevent theft.
Listened to customers and made suggestions for additional items of interest.
Built and stocked footwear displays to showcase specific styles, brands and seasonal merchandise.
Applied knowledge of correct sizing and fit to help customers find comfortable shoes.
Received merchandise and restocked floors and storage areas.
Managed supply inventories and ordered new materials and supplies to meet projected needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Fire Support Specialist, 06/2018 to Current Hilton Worldwide – Clearwater, FL,
Prepared and distributed fire support plans, documents and lists.
Applied knowledge to encode and decode messages.
Relayed target acquisition information to all artillery units.
Operated laser range finders, VECTOR, and other targeting devices.
Skillfully targeted and fired weapons to quickly eliminate enemy equipment, personnel, and craft.
Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
Evaluated terrain and recorded topographical information.
Maintained rifles, machine guns, mortars, and hand grenades and accounted for all weapons.
Small Group Leader Volunteer, 06/2015 to Current Ignatian Spirituality Center – City, STATE,
Presented talks at community groups to promote organizational missions and programs.
Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals, and outreach services.
Collaborated with team members to identify and accomplish agency objectives.
Identified and hired talented individuals bringing valuable skills and great experience to the team.
Developed and incorporated community-based programs to meet various needs and monitored each program’s effectiveness.
Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
Ensured each member of staff received development opportunities by implementing workshops, seminars and regular training.
Stocker, 05/2019 to 10/2019 Winn Dixie – City, STATE,
Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Assisted customers by locating items and moving heavy purchases to vehicles.
Updated signage to reflect new pricing or temporary promotional strategies.
Maintained accurate and current order and shipment forms, inventory documentation and customer records.
Palletized merchandise for easy movement to sales floor locations.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Removed debris from aisles to avoid blocking customers or adding any.
Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisle ways.
Monitored the work space to ensure that it was neat, orderly and safe.
Managed vendor relationships to support supply chain and maintain product quality.
Blocked and faced all products on shelves and displays to meet company policies.
Considered specific product requirements and accessibility when managing and organizing storage areas.
Stocked and rotated products, supplies and paper goods.
Checked shelves to ensure adequate stock.
Counted and stocked merchandise as specified by inventory control log.
Accurately recorded inventory levels to support completion of order requests and audits.
Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
Greeted customers and retrieved products requested.
Manually lifted materials weighing up to 50 pounds on a regular basis.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
Properly disposed of debris and box packaging.
Identified defective, lost or missing merchandise and promptly reported issues to the supervisor.
Scanned container labels to verify contents and determine target destination using RF scanners.
Prepared displays and reset isle schematics by reorganizing products according to the company's request.
Education and Training
Associate of Arts and Sciences: Psychology, Expected in 2020 Miami Dade College - Miami, FL GPA: GPA: 3.7
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