Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Meticulous and goal-oriented individual capable of organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

  • Ability to analyze and revise operating practices to improve efficiency
  • Exceptional Oral and Written Communication Skills
  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
  • Detail-oriented and comfortable working in a professional office environment
  • Great Organizational and Time Management Skills
  • Great Scheduling and Calendar Management Skills
  • Dedication to completing tasks and projects in a timely manner
  • Strong Interpersonal Skills
File Clerk, 07/2013 to 08/2015
Penske Automotive GroupSan Mateo, CA,
  • Worked as a File Clerk at the East Orange Municipal Court (EOMC) for two Summers - 7/13 - 8/13 & 7/15- 8/15.
  • Received and screened high volume of internal and external communications, including email and inter-office mail.
  • Prepared correspondence, bench warrants and court orders for judge.
  • Retrieved requested files and delivered to appropriate personnel.
  • Processed copies and sent faxes.
  • Typed documents and compiled information for meetings.
  • Verified and reviewed forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Interfaced daily with residents.
  • Routed and logged in all incoming phone calls.
  • Maintained filing system.
  • Worked closely with coworkers to complete special tasks.
  • Processed and routed incoming mail.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
Technical Services Library Assistant, 11/2014 to 06/2017
Rutgers Law Library/Technical Services DepartmentCity, STATE,
  • Processed library materials loaned for the public.
  • Bibliographic searching and retrieval of records.
  • Cataloged new library resources and materials using Koha.
  • Delivered accurate record keeping for all library inventory, including periodicals and books.
  • Prepared books for processing, typing spine labels, maintaining awareness of call numbers and cutter used.
  • Returned books to circulation by placing on proper shelves.
  • Processed new materials and prepares them for circulation
  • Updated book and spine labels; placed book jackets on appropriate
    materials; placed books on shelves according to categories
  • Updated and managed records for both digital and print resources.
Criminal Justice Library Assistant , 06/2017 to 06/2018
Rutgers Law LibraryCity, STATE,
  • Updated various electronic records using the Gray Literature Database.
  • Attached item records for the Criminal Justice books using the KOHA system.
  • Shelved books and articles for the purpose of keeping materials in the correct order
  • Checked library materials in and out for inventory purposes
  • Recorded receipt of new library materials. Pre-catalogs, checks in, and shelves new books
  • Used, maintained, and instructed students and patrons on the usage of library materials and library technology equipment
  • Performed clerical duties within the Criminal Justice Library including but not limited to: hole punching Criminal Justice articles, labeling/stamping and attaching Security Tags to new books, alphabetizing library cards, etc.
Administrative Assistant To The Director, 10/2018 to 09/2019
NAN Newark Tech WorldCity, STATE,
  • Supported development and maintenance of Director’s calendar and schedule
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Created and maintained computer- and paper-based filing
  • And organization systems for records, reports and documents.
  • Managed sensitive information with discretion while providing administrative support to the Directors Office.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Researched topics of interest and culled gathered information to produce concise reports
  • Allocated tasks to administrative support team for smooth operational flow
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Received and screened incoming calls and visitors, determine priority status, and make referrals to appropriate staff or provide requested information
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Frequently scheduled and joined conference calls by documenting participant details and preparing audio recordings for future reference.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Opened, sorted and responded to routine correspondence on behalf of the director to facilitate communication and streamline processes.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Education and Training
Master's Degree: Strategic Human Resource Management, Expected in 09/2020
Saint Joseph University - Philadelphia, PA,
Bachelor's of Arts: Psychology, Expected in 05/2017
Rutgers, The State University of New Jersey - Newark, NJ,

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School Attended

  • Saint Joseph University
  • Rutgers, The State University of New Jersey

Job Titles Held:

  • File Clerk
  • Technical Services Library Assistant
  • Criminal Justice Library Assistant
  • Administrative Assistant To The Director


  • Master's Degree
  • Bachelor's of Arts

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