file clerk resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Skilled File Clerk with organizational, communication and time management abilities. Successful in busy, dynamic environments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Talented Filing Clerk with attention to detail, resourcefulness and strong communication abilities. Self-directed and focused on improving workflow procedures to maximize department productivity and accuracy in support of high-volume operations.
Skills
Strong Problem Solving
Analytical Abilities
Filing Management
Exceptional Verbal/Written Communication
New Records Creation
Time Management
Logbook Maintenance
System Creation and Implementation
Materials Classification
Microsoft Office
Information Retrieval
Information Sorting
Materials Compilation
Filing System Form Design
Confidential Materials Handling
Attention to Detail
Creative Problem Solving
Filing System Creation
Data Entry
Critical Thinking
Materials Transfer
Chronological Classification
Typing and Word Processing
Materials Destruction
File Placement Verification
File Maintenance Guidelines
File Management
Materials Storage
Verbal and Written Communication
Authorized User Verification
Alphabetical Organization
Computerized Report Generation
Information Coding
Proactive Self-Starter
Collaborative Team Player
Data Entry Software
Database Searches
Documentation and Recordkeeping
Work Planning and Prioritization
Decision Making and Prioritization
Interpersonal Communication
Materials Tracking
Goods Storage and Tracking
Numerical Organization
Relationship Building
Administrative Functions
Transcription Skills
Financial Data Verification
Optical Scanning Software
Team Collaboration
Service Oriented
Correspondence Management
Information Sourcing
Dependable and Responsible
Scanners and Copiers
Fast Learner
Record Inventory Maintenance
Information Auditing
State and Federal Regulation
Transactional Data Verification
Service-Oriented
Office Equipment Operation
Experience
File Clerk, 11/2022 - 12/2023 Lobel Financial – Anaheim, CA,
Reviewed files to check for complete and accurate information.
Scanned and filed forms, reports, correspondence and receipts.
Retrieved requested files and delivered to appropriate personnel.
Pulled files for staff, management and third-party requests.
Updated daily logs for tracking file movements.
Destroyed outdated and protected information in digital and physical formats.
Organized and filed loose-leaf paperwork and documentation.
Updated, filed and retrieved files and documents for [Job title].
Sorted incoming paperwork and filed in employee folders.
Maintained inventory of file room supplies such as paper products, stamps, folders and labels.
Collected, sorted and distributed incoming mail and packages.
Maintained employee files, observing strict data confidentiality procedures.
Coordinated filing, scanning, archiving and faxing for team of [Number].
Managed high volume of letters, memoranda, invoices and documents.
Entered, organized and secured digital data for cases and billing records.
Prepared outgoing packages for pickup by various delivery services.
Reviewed, coded and scanned correspondence prior to filing.
Compiled and prepared orders and notices within tight deadlines to meet departmental-specific needs.
Tracked employee [Type] compliance with licensing requirements.
Managed general clerical tasks such as adding bar codes and reshelving collections.
Updated integrated library system records to include new holdings.
Supported [Job title] by collecting relevant documents in preparation for meetings.
Sorted, checked in and routed department mail for [Number] staff.
Kept track of [Job title]s' continuing education and licensing requirements.
Receptionist, 07/2022 - 01/2023 Us Oncology, Inc. – Campbell, CA,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Reported suspicious individuals to supervisor.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Supervised setup of conference rooms for meetings and office events in common areas.
Updated and recorded customer or client information to maintain accounts.
Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Served as company concierge to employees requiring assistance help with travel arrangements.
Scheduled and confirmed appointments and meetings for management team.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
Answered phone calls, provided information and connected callers to appropriate personnel.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered office phone and emails to schedule appointments, answer questions and document information.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Managed customer complaints and rectified issues to complete satisfaction.
Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Worked with office manager to attain operational goals.
Produced and distributed clear and error-free business correspondence, file documentation and internal team memoranda.
Updated front office phone protocols to increase productivity by [Number]% and decrease customer hold times.
Created and optimized employee schedules for shift coverage.
Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
Directed clients and guests to correct departments, rooms and staff members.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Greeted visitors to provide information and direct to appropriate personnel.
Explained policies and procedures to visitors.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Completed basic bookkeeping and document filing.
Drafted professional business documents, spreadsheets and correspondence.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Signed for packages, recorded deliveries and distributed to personnel.
Conducted transactions, confirming patient information and processing according to standard protocol.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Educated customers on special pricing opportunities and company offerings.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Fielded customer complaints and queries, fast-tracking for problem resolution.
Upheld quality control policies and procedures to increase customer satisfaction.
Customer Service Cashier, 01/2021 - 03/2021 Common Spirit – Belmont, CA,
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Informed customers of in-store promotions or pricing specials.
Built loyal clientele through friendly interactions and consistent appreciation.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Recommended, selected, located and obtained products to meet customer needs.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Scanned items and checked pricing on cash register for accuracy.
Processed customer payments quickly and returned exact change and receipts.
Built and maintained productive relationships with employees.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Welcomed customers, offering assistance to help find store items.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education and Training
High School Diploma: , Expected in 05/2016 - Lamar Highschool - Houston , GPA: Status -
Accomplishments
Eliminated over 40 hours of weekly data processing hours by implementing automation strategies.
Developed advanced physical filing system to handle high-volume paperwork needs for growing department.
Consistently maintained high customer satisfaction ratings.
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