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federal work study student resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-organized Assistant with 6 years of experience in general office support. Proficient in scheduling, records maintenance and correspondence. Well-versed in use of Quickbooks with strong knowledge of computer fundamentals. Polite and attentive receptionist offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Smart professional fluent in English and Spanish. Energetic and knowledgeable in Grounds keeping and Office assistance. Considered enterprising Executive ability to lead talented teams. Executive Assistant with talent for project managing and organization. Strong knowledge of Management. Communicative and team-oriented with proficiency. Proven history of fostering action plans to meet team, individual and management objectives. Ambitious student pursuing Bachelors of Science degree eager to contribute developed knowledge in Health care management role. Skilled in administrative and health services in hospital settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Professional and well-rounded Executive assistant with superior clerical skills and operational expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles administrative tasks, including coordinating mail, records and travel arrangements.

Skills
  • Document editing
  • Professional and mature
  • Quickbooks proficient
  • Scanning and copying
  • Scheduling and calendar management
  • Billing and invoicing
  • Advanced MS Office Suite knowledge
  • Multitasking
  • Time management
  • Organization
  • Conflict resolution
  • Friendly, positive attitude
  • Marketing
  • Customer Service
  • Project management
  • Issue and conflict resolution
  • Credit card payment processing
  • Materials transport
  • Inbound and outbound calling
  • Customer relations
  • Standard operating procedures understanding
  • Equipment maintenance
  • Recordkeeping abilities
  • Equipment operation
  • Coordination
  • Supervision
  • Team management
  • Critical thinking
  • Active listening
  • Fluent in Spanish
  • Safety Management
  • Supply ordering
  • OSHA
  • Landscaping and groundskeeping
  • Cleaning and sanitizing
  • Inventory Management
  • Work site cleaning and organization
  • Decorative rock and planting
  • Sprinkler system maintenance
  • Using hand tools
  • Applying fertilizer
  • Trimming and edging flower beds
  • Landscape equipment knowledge
  • Mulching gardens
  • Weeding and edging
  • Landscape maintenance
  • Project design
  • Irrigation system installations
  • System repairs and maintenance
  • FL licensed driver
Education and Training
Indian River State College Ft. Pierce, FL Expected in 06/2019 Associate of Arts : Pre-Medicine - GPA :
Indian River State College Ft. Pierce, FL Expected in Bachelor of Science : Organizational Management - GPA :

Irsc

  • Dean's List Honoree Spring Semester 2019-2020
  • Dean's List Honoree Summer Semester 2019-2020
  • 2.87 GPA
Experience
Acme Brick Tile & More - Federal Work Study Student
Malakoff, TX, 10/2020 - Current
  • Researched and quickly resolved customer issues.
  • Pitched in to help with administrative tasks during periods of understaffing or employee absences.
  • Restocked supplies, organized storage areas and gathered materials for specific jobs.
  • Offered to assist with special projects and events under supervision of Administration.
  • Managed range of administrative tasks, including answering phones and responding to emails to keep office functioning efficiently.
  • Organized training materials and user manuals to promote onboarding sessions.
  • Responded promptly to customer questions.
  • Proofed scheduling documents to keep all correspondence free of errors.
Celanese - Executive Assistant
Cantonment, FL, 05/2014 - Current
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Revised and maintained master calendar for client appointments.
  • Restocked office and break room supplies to maximize team productivity.
  • Recorded and maintained updated data on all products and lawn care services.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Originated invoices, reports and proposals using QuickBooks.
  • Recorded and maintained updated data on all products and equipment.
  • Obtained signatures for important financial and legal documents.
Dillard's - Customer Service Associate
City, STATE, 05/2017 - 03/2018
  • Educated customers on special pricing opportunities and company offerings.
  • Shared detailed information regarding product options to help customers make decisions.
  • Consulted with customers regarding service needs, addressing product concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered customer questions and addressed concerns.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered several + inbound calls per day and directed to designated individuals or departments.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld privacy and security requirements established

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Resume Overview

School Attended

  • Indian River State College
  • Indian River State College

Job Titles Held:

  • Federal Work Study Student
  • Executive Assistant
  • Customer Service Associate

Degrees

  • Associate of Arts
  • Bachelor of Science

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